Action	Type	Title	Detail	Linked to	Status	Executed
ACT-013402	Outreach address corrected Outreach	Brian Ramirez: 3731 Market St, Tempe → 3731 Market St Apt 29, Tempe	Previous 3731 Market St, Tempe Current 3731 Market St Apt 29, Tempe Rule survivorship: most recent address	MBR-042950 ENR-121125	Proposed	—
ACT-013403	Outreach address corrected Outreach	Billy Contreras: 556 Mountain View Dr Apt 19, Miami → 556 Mountain View Dr, Miami	Previous 556 Mountain View Dr Apt 19, Miami Current 556 Mountain View Dr, Miami Rule survivorship: most recent address	MBR-043004 ENR-141993	Proposed	—
ACT-013404	Outreach address corrected Outreach	Lucia Bryant: 7434 Market St # 638, Glendale → 7434 Market St, Glendale	Previous 7434 Market St # 638, Glendale Current 7434 Market St, Glendale Rule survivorship: most recent address	MBR-043023 ENR-117439	Proposed	—
ACT-013405	Outreach address corrected Outreach	Steven West: 16 Mesa Dr Apt 6, Gilbert → 16 Mesa Dr, Gilbert	Previous 16 Mesa Dr Apt 6, Gilbert Current 16 Mesa Dr, Gilbert Rule survivorship: most recent address	MBR-043042 ENR-124141	Proposed	—
ACT-013406	Outreach address corrected Outreach	Jonathan Sulllivan: 7212 Mesa Dr, Gilbert → 7212 Mesa Dr # 208, Gilbert	Previous 7212 Mesa Dr, Gilbert Current 7212 Mesa Dr # 208, Gilbert Rule survivorship: most recent address	MBR-043127 ENR-104062	Proposed	—
ACT-013407	Outreach address corrected Outreach	Gloriia Ramirez: 6554 Highland Ave # 803, Seattle → 6554 Highland Ave, Seattle	Previous 6554 Highland Ave # 803, Seattle Current 6554 Highland Ave, Seattle Rule survivorship: most recent address	MBR-043234 ENR-119545	Proposed	—
ACT-013408	Outreach address corrected Outreach	Sandra Wang: 4488 Cedar Ln Apt 2, Seattle → 4488 Cedar Ln, Seattle	Previous 4488 Cedar Ln Apt 2, Seattle Current 4488 Cedar Ln, Seattle Rule survivorship: most recent address	MBR-043289 ENR-103687	Proposed	—
ACT-013409	Outreach address corrected Outreach	Jeffrey Silva: 4836 Pine Dr, Glendale → 4836 Pine Dr Apt 11, Glendale	Previous 4836 Pine Dr, Glendale Current 4836 Pine Dr Apt 11, Glendale Rule survivorship: most recent address	MBR-043292 ENR-102018	Proposed	—
ACT-013410	Outreach address corrected Outreach	Shirley Harper: 9319 Church St, Scottsdale → 9319 Church St Apt 37, Scottsdale	Previous 9319 Church St, Scottsdale Current 9319 Church St Apt 37, Scottsdale Rule survivorship: most recent address	MBR-043293 ENR-120870	Proposed	—
ACT-013411	Outreach address corrected Outreach	Joohn Lee: 6819 Pine Dr, Mesa → 6819 Pine Dr Apt 16, Mesa	Previous 6819 Pine Dr, Mesa Current 6819 Pine Dr Apt 16, Mesa Rule survivorship: most recent address	MBR-043341 ENR-109704	Proposed	—
ACT-013412	Outreach address corrected Outreach	Kevin Gonzales: 2112 Hillcrest Rd, Chandler → 2112 Hillcrest Rd Apt 6, Chandler	Previous 2112 Hillcrest Rd, Chandler Current 2112 Hillcrest Rd Apt 6, Chandler Rule survivorship: most recent address	MBR-043438 ENR-102642	Proposed	—
ACT-013413	Outreach address corrected Outreach	Charles Ford: 8772 Maple Ave Apt 18, Tucson → 8772 Maple Ave, Tucson	Previous 8772 Maple Ave Apt 18, Tucson Current 8772 Maple Ave, Tucson Rule survivorship: most recent address	MBR-043481 ENR-140640	Proposed	—
ACT-013414	Outreach address corrected Outreach	Sean Payne: 7739 Mesa Dr, Austin → 7324 Maple Ave, Columbus	Previous 7739 Mesa Dr, Austin Current 7324 Maple Ave, Columbus Rule survivorship: most recent address	MBR-043609 ENR-141232	Proposed	—
ACT-013415	Outreach address corrected Outreach	Julia McCoy: 5228 Park Pl, Plano → 3123 Willow Ct, San Antonio	Previous 5228 Park Pl, Plano Current 3123 Willow Ct, San Antonio Rule survivorship: most recent address	MBR-043651 ENR-111743	Proposed	—
ACT-013416	Outreach address corrected Outreach	Omar Sanchez: 1184 Pine Dr, Austin → 1184 Pine Dr # 247, Austin	Previous 1184 Pine Dr, Austin Current 1184 Pine Dr # 247, Austin Rule survivorship: most recent address	MBR-043706 ENR-131014	Proposed	—
ACT-013417	Outreach address corrected Outreach	Aaron Torrees: 6393 Mountain View Dr Apt 3, Minneapolis → 6393 Mountain View Dr, Minneapolis	Previous 6393 Mountain View Dr Apt 3, Minneapolis Current 6393 Mountain View Dr, Minneapolis Rule survivorship: most recent address	MBR-043718 ENR-124121	Proposed	—
ACT-013418	Outreach address corrected Outreach	Ana Rojas: 2168 Meadow Ln Apt 31, Mesa → 2168 Meadow Ln, Mesa	Previous 2168 Meadow Ln Apt 31, Mesa Current 2168 Meadow Ln, Mesa Rule survivorship: most recent address	MBR-043730 ENR-108797	Proposed	—
ACT-013419	Outreach address corrected Outreach	Noah Ryan: 2398 Willow Ct, San Antonio → 2398 Willow Ct Apt 38, San Antonio	Previous 2398 Willow Ct, San Antonio Current 2398 Willow Ct Apt 38, San Antonio Rule survivorship: most recent address	MBR-043787 ENR-100455	Proposed	—
ACT-013420	Outreach address corrected Outreach	Rebecca Wheeler: 627 Apache Blvd, Nashville → 1319 Elm St, Sacramento	Previous 627 Apache Blvd, Nashville Current 1319 Elm St, Sacramento Rule survivorship: most recent address	MBR-043809 ENR-125245	Proposed	—
ACT-013421	Outreach address corrected Outreach	Diana McDonald: 3084 Elm St, Plano → 5119 Canyon Rd, Nashville	Previous 3084 Elm St, Plano Current 5119 Canyon Rd, Nashville Rule survivorship: most recent address	MBR-043931 ENR-100629	Proposed	—
ACT-013422	Outreach address corrected Outreach	Melissa Raed: 3282 Church St, Los Angeles → 3282 Church St # 660, Los Angeles	Previous 3282 Church St, Los Angeles Current 3282 Church St # 660, Los Angeles Rule survivorship: most recent address	MBR-043949 ENR-127107	Proposed	—
ACT-013423	Outreach address corrected Outreach	Ashley Fernandez: 6961 Lake View Rd Apt 31, Fresno → 6961 Lake View Rd, Fresno	Previous 6961 Lake View Rd Apt 31, Fresno Current 6961 Lake View Rd, Fresno Rule survivorship: most recent address	MBR-043958 ENR-110524	Proposed	—
ACT-013424	Outreach address corrected Outreach	Ashley Synder: 3146 Sage Ct, Nashville → 3146 Sage Ct # 677, Nashville	Previous 3146 Sage Ct, Nashville Current 3146 Sage Ct # 677, Nashville Rule survivorship: most recent address	MBR-043978 ENR-122672	Proposed	—
ACT-013425	Outreach address corrected Outreach	Bobby Hart: 6693 Meadow Ln, Miami → 9401 Camelback Rd, Las Vegas	Previous 6693 Meadow Ln, Miami Current 9401 Camelback Rd, Las Vegas Rule survivorship: most recent address	MBR-044032 ENR-113434	Proposed	—
ACT-013426	Outreach address corrected Outreach	Mariana Matthews: 241 Jefferson Ave, Tempe → 241 Jefferson Ave # 948, Tempe	Previous 241 Jefferson Ave, Tempe Current 241 Jefferson Ave # 948, Tempe Rule survivorship: most recent address	MBR-044168 ENR-124495	Proposed	—
ACT-013427	Outreach address corrected Outreach	Judith Valdez: 6196 Baseline Rd Apt 16, San Diego → 6196 Baseline Rd, San Diego	Previous 6196 Baseline Rd Apt 16, San Diego Current 6196 Baseline Rd, San Diego Rule survivorship: most recent address	MBR-044172 ENR-134427	Proposed	—
ACT-013428	Outreach address corrected Outreach	Mei Thompson: 3545 Harbor Blvd # 572, San Antonio → 3545 Harbor Blvd, San Antonio	Previous 3545 Harbor Blvd # 572, San Antonio Current 3545 Harbor Blvd, San Antonio Rule survivorship: most recent address	MBR-044277 ENR-138063	Proposed	—
ACT-013429	Outreach address corrected Outreach	Laura Rogers: 2821 River Rd Apt 20, Tempe → 2821 River Rd, Tempe	Previous 2821 River Rd Apt 20, Tempe Current 2821 River Rd, Tempe Rule survivorship: most recent address	MBR-044287 ENR-120217	Proposed	—
ACT-013430	Outreach address corrected Outreach	Camila Nelson: 5213 Valley View Dr, San Antonio → 1110 Sunset Blvd, Fresno	Previous 5213 Valley View Dr, San Antonio Current 1110 Sunset Blvd, Fresno Rule survivorship: most recent address	MBR-044436 ENR-112545	Proposed	—
ACT-013431	Outreach address corrected Outreach	Burns Alice: 1416 Pine Dr # 154, Scottsdale → 1416 Pine Dr, Scottsdale	Previous 1416 Pine Dr # 154, Scottsdale Current 1416 Pine Dr, Scottsdale Rule survivorship: most recent address	MBR-044500 ENR-123539	Proposed	—
ACT-013432	Outreach address corrected Outreach	Joey Smiht: 3961 Ridge Rd, Phoenix → 3961 Ridge Rd Apt 11, Phoenix	Previous 3961 Ridge Rd, Phoenix Current 3961 Ridge Rd Apt 11, Phoenix Rule survivorship: most recent address	MBR-044505 ENR-105519	Proposed	—
ACT-013433	Outreach address corrected Outreach	Juan Wells: 8015 Lake View Rd, Orlando → 943 Lincoln Way, Dallas	Previous 8015 Lake View Rd, Orlando Current 943 Lincoln Way, Dallas Rule survivorship: most recent address	MBR-044590 ENR-127668	Proposed	—
ACT-013434	Outreach address corrected Outreach	Aaron Pierce: 9338 Spring St, Columbus → 9338 Spring St # 712, Columbus	Previous 9338 Spring St, Columbus Current 9338 Spring St # 712, Columbus Rule survivorship: most recent address	MBR-044702 ENR-107030	Proposed	—
ACT-013435	Outreach address corrected Outreach	Denise Spencer: 7119 Canyon Rd, Jacksonville → 8865 Bayshore Dr, Los Angeles	Previous 7119 Canyon Rd, Jacksonville Current 8865 Bayshore Dr, Los Angeles Rule survivorship: most recent address	MBR-044723 ENR-126336	Proposed	—
ACT-013436	Outreach address corrected Outreach	Christina Ramos: 7157 Market St, Los Angeles → 7083 Grand Ave, Seattle	Previous 7157 Market St, Los Angeles Current 7083 Grand Ave, Seattle Rule survivorship: most recent address	MBR-044769 ENR-114121	Proposed	—
ACT-013437	Outreach address corrected Outreach	Angela Lopez: 7803 Canyon Rd Apt 39, Houston → 7803 Canyon Rd, Houston	Previous 7803 Canyon Rd Apt 39, Houston Current 7803 Canyon Rd, Houston Rule survivorship: most recent address	MBR-045018 ENR-126374	Proposed	—
ACT-013438	Outreach address corrected Outreach	Scott Vazquez: 7201 Sunset Blvd Apt 12, Charlotte → 7201 Sunset Blvd, Charlotte	Previous 7201 Sunset Blvd Apt 12, Charlotte Current 7201 Sunset Blvd, Charlotte Rule survivorship: most recent address	MBR-045134 ENR-135149	Proposed	—
ACT-013439	Outreach address corrected Outreach	Emily Adams: 9365 Sage Ct # 739, Orlando → 9365 Sage Ct, Orlando	Previous 9365 Sage Ct # 739, Orlando Current 9365 Sage Ct, Orlando Rule survivorship: most recent address	MBR-045200 ENR-102693	Proposed	—
ACT-013440	Outreach address corrected Outreach	Andrew Reyes: 6345 Ridge Rd, Eden Prairie → 6345 Ridge Rd Apt 29, Eden Prairie	Previous 6345 Ridge Rd, Eden Prairie Current 6345 Ridge Rd Apt 29, Eden Prairie Rule survivorship: most recent address	MBR-045268 ENR-106579	Proposed	—
ACT-013441	Outreach address corrected Outreach	Nathan Day: 4425 Broadway, Dallas → 4425 Broadway Apt 22, Dallas	Previous 4425 Broadway, Dallas Current 4425 Broadway Apt 22, Dallas Rule survivorship: most recent address	MBR-045400 ENR-141728	Proposed	—
ACT-013442	Outreach address corrected Outreach	Juan Tran: 354 Central Ave # 791, Plano → 354 Central Ave Apt 33, Plano	Previous 354 Central Ave # 791, Plano Current 354 Central Ave Apt 33, Plano Rule survivorship: most recent address	MBR-045521 ENR-109888	Proposed	—
ACT-013443	Outreach address corrected Outreach	Eric Bowman: 8419 Central Ave # 287, Nashville → 2259 River Rd, Minneapolis	Previous 8419 Central Ave # 287, Nashville Current 2259 River Rd, Minneapolis Rule survivorship: most recent address	MBR-045708 ENR-114606	Proposed	—
ACT-013444	Outreach address corrected Outreach	Henry Rios: 2185 Palm Dr, San Antonio → 2185 Palm Dr Apt 24, San Antonio	Previous 2185 Palm Dr, San Antonio Current 2185 Palm Dr Apt 24, San Antonio Rule survivorship: most recent address	MBR-045803 ENR-134694	Proposed	—
ACT-013445	Outreach suppressed pending steward Outreach	CLM-402482 (Jackie Reyes) held until CASE-000001 is decided	Case id CASE-000001 Source CLM Reason identity below confidence threshold; sensitive communication withheld	CLM-402482	Held	—
ACT-013446	Outreach suppressed pending steward Outreach	TPA-51738 (Ethan Rios) held until CASE-000002 is decided	Case id CASE-000002 Source TPA Reason identity below confidence threshold; sensitive communication withheld	TPA-51738	Held	—
ACT-013447	Outreach suppressed pending steward Outreach	CLM-430743 (Larry Hansen) held until CASE-000003 is decided	Case id CASE-000003 Source CLM Reason identity below confidence threshold; sensitive communication withheld	CLM-430743	Held	—
ACT-013448	Outreach suppressed pending steward Outreach	TPA-60827 (Keith Varggas) held until CASE-000004 is decided	Case id CASE-000004 Source TPA Reason identity below confidence threshold; sensitive communication withheld	TPA-60827	Held	—
ACT-013449	Outreach suppressed pending steward Outreach	TPA-56717 (Kim Marquez) held until CASE-000005 is decided	Case id CASE-000005 Source TPA Reason identity below confidence threshold; sensitive communication withheld	TPA-56717	Held	—
ACT-013450	Outreach suppressed pending steward Outreach	CLM-406008 (Christine Knight) held until CASE-000006 is decided	Case id CASE-000006 Source CLM Reason identity below confidence threshold; sensitive communication withheld	CLM-406008	Held	—
ACT-013451	Outreach suppressed pending steward Outreach	ENR-101256 (Cristian Knight) held until CASE-000007 is decided	Case id CASE-000007 Source ENR Reason identity below confidence threshold; sensitive communication withheld	ENR-101256	Held	—

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Derivation rules

Evaluated after every gold rebuild

1
Eligibility conflict resolved
The records behind one identity disagree on plan code. Survivorship picks the enrollment plan; the eligibility engine is told which one is canonical.
2
Orphan claim re-pointed
A claim arrived without a member ID. Resolution attached it to an identity that has one, so the claims processor can now pay it against the right member.
3
Outreach address corrected
The most recent address on the golden record differs from what enrollment holds. Outreach gets the current address before the next mailing.
4
Outreach suppressed pending steward
The record is sitting in an open steward case. Nothing sensitive is sent until a person decides, so we never message the wrong member.
5
Care coordination outreach
Three or more claims and no provider record. Next-best-action proposes assigning a PCP and scheduling a care-coordination call.
6
New member onboarding
A single, fresh enrollment with no other activity yet. Next-best-action proposes the welcome kit and a digital ID card.
7
Duplicate member record retired
Two or more enrollment records collapsed into one identity. Member services retires the extra cards against the surviving member ID.