Operate, actions
Actions
Downstream actions derived from the resolved identities. Proposed actions wait for an operator; suppressed actions wait for a steward decision.
Eligibility engine
1,339
Eligibility conflict resolved
1,339 proposed
Claims processor
9,112
Orphan claim re-pointed
9,112 executed
Outreach
7,319
Outreach address corrected, Outreach suppressed pending steward
2,993 proposed4,326 held
Next-best-action
3,896
Care coordination outreach, New member onboarding
3,896 proposed
Member services
4,974
Duplicate member record retired
4,974 executed
Actions
26,640 derived from the last resolution run
| Action | Type | Title | Detail | Linked to | Status | Executed | |
|---|---|---|---|---|---|---|---|
| ACT-000751 | Eligibility conflict resolved Eligibility engine | Valentina Ramos: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000752 | Eligibility conflict resolved Eligibility engine | Angela Woods: 2 plan codes across sources → canonical SELECT-EPO |
| Proposed | — | ||
| ACT-000753 | Eligibility conflict resolved Eligibility engine | Jeremy Fernandez: 2 plan codes across sources → canonical OPTIONS-PPO |
| Proposed | — | ||
| ACT-000754 | Eligibility conflict resolved Eligibility engine | George Brown: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000755 | Eligibility conflict resolved Eligibility engine | Kimberly Burns: 2 plan codes across sources → canonical MEDICARE-ADV-A |
| Proposed | — | ||
| ACT-000756 | Eligibility conflict resolved Eligibility engine | Alice Graham: 2 plan codes across sources → canonical NAVIGATE-HMO |
| Proposed | — | ||
| ACT-000757 | Eligibility conflict resolved Eligibility engine | Logan Payne: 2 plan codes across sources → canonical MEDICARE-ADV-B |
| Proposed | — | ||
| ACT-000758 | Eligibility conflict resolved Eligibility engine | Megan Brown: 2 plan codes across sources → canonical MEDICARE-ADV-B |
| Proposed | — | ||
| ACT-000759 | Eligibility conflict resolved Eligibility engine | Betty Henderson: 2 plan codes across sources → canonical MEDICARE-ADV-B |
| Proposed | — | ||
| ACT-000760 | Eligibility conflict resolved Eligibility engine | Mark Perez: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000761 | Eligibility conflict resolved Eligibility engine | Carlos Scott: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000762 | Eligibility conflict resolved Eligibility engine | Ralph Burns: 2 plan codes across sources → canonical SELECT-EPO |
| Proposed | — | ||
| ACT-000763 | Eligibility conflict resolved Eligibility engine | Debra Mills: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000764 | Eligibility conflict resolved Eligibility engine | Lori Gibson: 2 plan codes across sources → canonical SELECT-EPO |
| Proposed | — | ||
| ACT-000765 | Eligibility conflict resolved Eligibility engine | Elizabeth Ray: 2 plan codes across sources → canonical NAVIGATE-HMO |
| Proposed | — | ||
| ACT-000766 | Eligibility conflict resolved Eligibility engine | Jeffrey Griffin: 2 plan codes across sources → canonical MEDICARE-ADV-B |
| Proposed | — | ||
| ACT-000767 | Eligibility conflict resolved Eligibility engine | Russell Powell: 2 plan codes across sources → canonical MEDICARE-ADV-B |
| Proposed | — | ||
| ACT-000768 | Eligibility conflict resolved Eligibility engine | Anthony Taylor: 2 plan codes across sources → canonical NAVIGATE-HMO |
| Proposed | — | ||
| ACT-000769 | Eligibility conflict resolved Eligibility engine | Mark Johnson: 2 plan codes across sources → canonical OPTIONS-PPO |
| Proposed | — | ||
| ACT-000770 | Eligibility conflict resolved Eligibility engine | Gabriel Reynolds: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000771 | Eligibility conflict resolved Eligibility engine | Sara Gordon: 2 plan codes across sources → canonical OPTIONS-PPO |
| Proposed | — | ||
| ACT-000772 | Eligibility conflict resolved Eligibility engine | Ann Harris: 2 plan codes across sources → canonical CHOICE-PLUS-PPO |
| Proposed | — | ||
| ACT-000773 | Eligibility conflict resolved Eligibility engine | David Yang: 2 plan codes across sources → canonical MEDICARE-ADV-B |
| Proposed | — | ||
| ACT-000774 | Eligibility conflict resolved Eligibility engine | Mason Munoz: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000775 | Eligibility conflict resolved Eligibility engine | James Crawford: 2 plan codes across sources → canonical MEDICARE-ADV-A |
| Proposed | — | ||
| ACT-000776 | Eligibility conflict resolved Eligibility engine | Kim Lee: 2 plan codes across sources → canonical CHOICE-PLUS-PPO |
| Proposed | — | ||
| ACT-000777 | Eligibility conflict resolved Eligibility engine | Ruth Jordan: 2 plan codes across sources → canonical MEDICARE-ADV-B |
| Proposed | — | ||
| ACT-000778 | Eligibility conflict resolved Eligibility engine | Bryan Burke: 2 plan codes across sources → canonical CHOICE-PLUS-PPO |
| Proposed | — | ||
| ACT-000779 | Eligibility conflict resolved Eligibility engine | Victoria Hawkins: 2 plan codes across sources → canonical SELECT-EPO |
| Proposed | — | ||
| ACT-000780 | Eligibility conflict resolved Eligibility engine | Mason Marquez: 2 plan codes across sources → canonical CHOICE-PLUS-PPO |
| Proposed | — | ||
| ACT-000781 | Eligibility conflict resolved Eligibility engine | Cynthia Kelley: 2 plan codes across sources → canonical NAVIGATE-HMO |
| Proposed | — | ||
| ACT-000782 | Eligibility conflict resolved Eligibility engine | Beverly Schultz: 2 plan codes across sources → canonical CHOICE-PLUS-PPO |
| Proposed | — | ||
| ACT-000783 | Eligibility conflict resolved Eligibility engine | Sandra Barnes: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000784 | Eligibility conflict resolved Eligibility engine | Katherine Walker: 2 plan codes across sources → canonical CHOICE-PLUS-PPO |
| Proposed | — | ||
| ACT-000785 | Eligibility conflict resolved Eligibility engine | Dennis Moore: 2 plan codes across sources → canonical MEDICARE-ADV-A |
| Proposed | — | ||
| ACT-000786 | Eligibility conflict resolved Eligibility engine | Sarah Bailey: 2 plan codes across sources → canonical MEDICARE-ADV-A |
| Proposed | — | ||
| ACT-000787 | Eligibility conflict resolved Eligibility engine | Eugene Henderson: 2 plan codes across sources → canonical SELECT-EPO |
| Proposed | — | ||
| ACT-000788 | Eligibility conflict resolved Eligibility engine | David Coleman: 2 plan codes across sources → canonical MEDICARE-ADV-A |
| Proposed | — | ||
| ACT-000789 | Eligibility conflict resolved Eligibility engine | Megan Gomez: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000790 | Eligibility conflict resolved Eligibility engine | Cheryl Vazquez: 2 plan codes across sources → canonical NAVIGATE-HMO |
| Proposed | — | ||
| ACT-000791 | Eligibility conflict resolved Eligibility engine | Daniel Marshall: 2 plan codes across sources → canonical NAVIGATE-HMO |
| Proposed | — | ||
| ACT-000792 | Eligibility conflict resolved Eligibility engine | Rebecca Hart: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000793 | Eligibility conflict resolved Eligibility engine | Austin Palmer: 2 plan codes across sources → canonical CHOICE-PLUS-PPO |
| Proposed | — | ||
| ACT-000794 | Eligibility conflict resolved Eligibility engine | Martha Warren: 2 plan codes across sources → canonical SELECT-EPO |
| Proposed | — | ||
| ACT-000795 | Eligibility conflict resolved Eligibility engine | Joseph Day: 2 plan codes across sources → canonical SELECT-EPO |
| Proposed | — | ||
| ACT-000796 | Eligibility conflict resolved Eligibility engine | Cynthia Lucas: 2 plan codes across sources → canonical MEDICARE-ADV-A |
| Proposed | — | ||
| ACT-000797 | Eligibility conflict resolved Eligibility engine | Andrew Little: 2 plan codes across sources → canonical MEDICARE-ADV-A |
| Proposed | — | ||
| ACT-000798 | Eligibility conflict resolved Eligibility engine | Joe Salazar: 2 plan codes across sources → canonical MEDICARE-ADV-B |
| Proposed | — | ||
| ACT-000799 | Eligibility conflict resolved Eligibility engine | Jacqueline Garza: 2 plan codes across sources → canonical CORE-HMO |
| Proposed | — | ||
| ACT-000800 | Eligibility conflict resolved Eligibility engine | Cheryl Padilla: 2 plan codes across sources → canonical CHOICE-PLUS-PPO |
| Proposed | — |
Derivation rules
Evaluated after every gold rebuild
- 1Eligibility conflict resolvedThe records behind one identity disagree on plan code. Survivorship picks the enrollment plan; the eligibility engine is told which one is canonical.
- 2Orphan claim re-pointedA claim arrived without a member ID. Resolution attached it to an identity that has one, so the claims processor can now pay it against the right member.
- 3Outreach address correctedThe most recent address on the golden record differs from what enrollment holds. Outreach gets the current address before the next mailing.
- 4Outreach suppressed pending stewardThe record is sitting in an open steward case. Nothing sensitive is sent until a person decides, so we never message the wrong member.
- 5Care coordination outreachThree or more claims and no provider record. Next-best-action proposes assigning a PCP and scheduling a care-coordination call.
- 6New member onboardingA single, fresh enrollment with no other activity yet. Next-best-action proposes the welcome kit and a digital ID card.
- 7Duplicate member record retiredTwo or more enrollment records collapsed into one identity. Member services retires the extra cards against the surviving member ID.