Operate, actions

Actions

Downstream actions derived from the resolved identities. Proposed actions wait for an operator; suppressed actions wait for a steward decision.

Actions

26,640 derived from the last resolution run

ActionTypeTitleDetailLinked toStatusExecuted
ACT-000751
Eligibility conflict resolved
Eligibility engine
Valentina Ramos: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
CORE-HMO, SELECT-EPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000752
Eligibility conflict resolved
Eligibility engine
Angela Woods: 2 plan codes across sources → canonical SELECT-EPO
Canonical plan
SELECT-EPO
Observed
MEDICARE-ADV-A, SELECT-EPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000753
Eligibility conflict resolved
Eligibility engine
Jeremy Fernandez: 2 plan codes across sources → canonical OPTIONS-PPO
Canonical plan
OPTIONS-PPO
Observed
OPTIONS-PPO, MEDICARE-ADV-A
Rule
survivorship: ENR plan wins
Proposed—
ACT-000754
Eligibility conflict resolved
Eligibility engine
George Brown: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
CORE-HMO, MEDICARE-ADV-A
Rule
survivorship: ENR plan wins
Proposed—
ACT-000755
Eligibility conflict resolved
Eligibility engine
Kimberly Burns: 2 plan codes across sources → canonical MEDICARE-ADV-A
Canonical plan
MEDICARE-ADV-A
Observed
NAVIGATE-HMO, MEDICARE-ADV-A
Rule
survivorship: ENR plan wins
Proposed—
ACT-000756
Eligibility conflict resolved
Eligibility engine
Alice Graham: 2 plan codes across sources → canonical NAVIGATE-HMO
Canonical plan
NAVIGATE-HMO
Observed
NAVIGATE-HMO, SELECT-EPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000757
Eligibility conflict resolved
Eligibility engine
Logan Payne: 2 plan codes across sources → canonical MEDICARE-ADV-B
Canonical plan
MEDICARE-ADV-B
Observed
NAVIGATE-HMO, MEDICARE-ADV-B
Rule
survivorship: ENR plan wins
Proposed—
ACT-000758
Eligibility conflict resolved
Eligibility engine
Megan Brown: 2 plan codes across sources → canonical MEDICARE-ADV-B
Canonical plan
MEDICARE-ADV-B
Observed
MEDICARE-ADV-B, OPTIONS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000759
Eligibility conflict resolved
Eligibility engine
Betty Henderson: 2 plan codes across sources → canonical MEDICARE-ADV-B
Canonical plan
MEDICARE-ADV-B
Observed
CORE-HMO, MEDICARE-ADV-B
Rule
survivorship: ENR plan wins
Proposed—
ACT-000760
Eligibility conflict resolved
Eligibility engine
Mark Perez: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
CORE-HMO, CHOICE-PLUS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000761
Eligibility conflict resolved
Eligibility engine
Carlos Scott: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
CORE-HMO, CHOICE-PLUS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000762
Eligibility conflict resolved
Eligibility engine
Ralph Burns: 2 plan codes across sources → canonical SELECT-EPO
Canonical plan
SELECT-EPO
Observed
CHOICE-PLUS-PPO, SELECT-EPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000763
Eligibility conflict resolved
Eligibility engine
Debra Mills: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
MEDICARE-ADV-A, CORE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000764
Eligibility conflict resolved
Eligibility engine
Lori Gibson: 2 plan codes across sources → canonical SELECT-EPO
Canonical plan
SELECT-EPO
Observed
CHOICE-PLUS-PPO, SELECT-EPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000765
Eligibility conflict resolved
Eligibility engine
Elizabeth Ray: 2 plan codes across sources → canonical NAVIGATE-HMO
Canonical plan
NAVIGATE-HMO
Observed
NAVIGATE-HMO, CHOICE-PLUS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000766
Eligibility conflict resolved
Eligibility engine
Jeffrey Griffin: 2 plan codes across sources → canonical MEDICARE-ADV-B
Canonical plan
MEDICARE-ADV-B
Observed
NAVIGATE-HMO, MEDICARE-ADV-B
Rule
survivorship: ENR plan wins
Proposed—
ACT-000767
Eligibility conflict resolved
Eligibility engine
Russell Powell: 2 plan codes across sources → canonical MEDICARE-ADV-B
Canonical plan
MEDICARE-ADV-B
Observed
CHOICE-PLUS-PPO, MEDICARE-ADV-B
Rule
survivorship: ENR plan wins
Proposed—
ACT-000768
Eligibility conflict resolved
Eligibility engine
Anthony Taylor: 2 plan codes across sources → canonical NAVIGATE-HMO
Canonical plan
NAVIGATE-HMO
Observed
NAVIGATE-HMO, SELECT-EPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000769
Eligibility conflict resolved
Eligibility engine
Mark Johnson: 2 plan codes across sources → canonical OPTIONS-PPO
Canonical plan
OPTIONS-PPO
Observed
OPTIONS-PPO, MEDICARE-ADV-A
Rule
survivorship: ENR plan wins
Proposed—
ACT-000770
Eligibility conflict resolved
Eligibility engine
Gabriel Reynolds: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
CORE-HMO, NAVIGATE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000771
Eligibility conflict resolved
Eligibility engine
Sara Gordon: 2 plan codes across sources → canonical OPTIONS-PPO
Canonical plan
OPTIONS-PPO
Observed
OPTIONS-PPO, CORE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000772
Eligibility conflict resolved
Eligibility engine
Ann Harris: 2 plan codes across sources → canonical CHOICE-PLUS-PPO
Canonical plan
CHOICE-PLUS-PPO
Observed
MEDICARE-ADV-B, CHOICE-PLUS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000773
Eligibility conflict resolved
Eligibility engine
David Yang: 2 plan codes across sources → canonical MEDICARE-ADV-B
Canonical plan
MEDICARE-ADV-B
Observed
MEDICARE-ADV-B, OPTIONS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000774
Eligibility conflict resolved
Eligibility engine
Mason Munoz: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
OPTIONS-PPO, CORE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000775
Eligibility conflict resolved
Eligibility engine
James Crawford: 2 plan codes across sources → canonical MEDICARE-ADV-A
Canonical plan
MEDICARE-ADV-A
Observed
MEDICARE-ADV-A, CHOICE-PLUS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000776
Eligibility conflict resolved
Eligibility engine
Kim Lee: 2 plan codes across sources → canonical CHOICE-PLUS-PPO
Canonical plan
CHOICE-PLUS-PPO
Observed
CHOICE-PLUS-PPO, MEDICARE-ADV-B
Rule
survivorship: ENR plan wins
Proposed—
ACT-000777
Eligibility conflict resolved
Eligibility engine
Ruth Jordan: 2 plan codes across sources → canonical MEDICARE-ADV-B
Canonical plan
MEDICARE-ADV-B
Observed
SELECT-EPO, MEDICARE-ADV-B
Rule
survivorship: ENR plan wins
Proposed—
ACT-000778
Eligibility conflict resolved
Eligibility engine
Bryan Burke: 2 plan codes across sources → canonical CHOICE-PLUS-PPO
Canonical plan
CHOICE-PLUS-PPO
Observed
CHOICE-PLUS-PPO, SELECT-EPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000779
Eligibility conflict resolved
Eligibility engine
Victoria Hawkins: 2 plan codes across sources → canonical SELECT-EPO
Canonical plan
SELECT-EPO
Observed
SELECT-EPO, CHOICE-PLUS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000780
Eligibility conflict resolved
Eligibility engine
Mason Marquez: 2 plan codes across sources → canonical CHOICE-PLUS-PPO
Canonical plan
CHOICE-PLUS-PPO
Observed
CHOICE-PLUS-PPO, OPTIONS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000781
Eligibility conflict resolved
Eligibility engine
Cynthia Kelley: 2 plan codes across sources → canonical NAVIGATE-HMO
Canonical plan
NAVIGATE-HMO
Observed
MEDICARE-ADV-A, NAVIGATE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000782
Eligibility conflict resolved
Eligibility engine
Beverly Schultz: 2 plan codes across sources → canonical CHOICE-PLUS-PPO
Canonical plan
CHOICE-PLUS-PPO
Observed
CHOICE-PLUS-PPO, MEDICARE-ADV-A
Rule
survivorship: ENR plan wins
Proposed—
ACT-000783
Eligibility conflict resolved
Eligibility engine
Sandra Barnes: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
OPTIONS-PPO, CORE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000784
Eligibility conflict resolved
Eligibility engine
Katherine Walker: 2 plan codes across sources → canonical CHOICE-PLUS-PPO
Canonical plan
CHOICE-PLUS-PPO
Observed
CHOICE-PLUS-PPO, SELECT-EPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000785
Eligibility conflict resolved
Eligibility engine
Dennis Moore: 2 plan codes across sources → canonical MEDICARE-ADV-A
Canonical plan
MEDICARE-ADV-A
Observed
MEDICARE-ADV-A, OPTIONS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000786
Eligibility conflict resolved
Eligibility engine
Sarah Bailey: 2 plan codes across sources → canonical MEDICARE-ADV-A
Canonical plan
MEDICARE-ADV-A
Observed
MEDICARE-ADV-A, CHOICE-PLUS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000787
Eligibility conflict resolved
Eligibility engine
Eugene Henderson: 2 plan codes across sources → canonical SELECT-EPO
Canonical plan
SELECT-EPO
Observed
SELECT-EPO, OPTIONS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000788
Eligibility conflict resolved
Eligibility engine
David Coleman: 2 plan codes across sources → canonical MEDICARE-ADV-A
Canonical plan
MEDICARE-ADV-A
Observed
MEDICARE-ADV-A, CORE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000789
Eligibility conflict resolved
Eligibility engine
Megan Gomez: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
CORE-HMO, OPTIONS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000790
Eligibility conflict resolved
Eligibility engine
Cheryl Vazquez: 2 plan codes across sources → canonical NAVIGATE-HMO
Canonical plan
NAVIGATE-HMO
Observed
NAVIGATE-HMO, CHOICE-PLUS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000791
Eligibility conflict resolved
Eligibility engine
Daniel Marshall: 2 plan codes across sources → canonical NAVIGATE-HMO
Canonical plan
NAVIGATE-HMO
Observed
SELECT-EPO, NAVIGATE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000792
Eligibility conflict resolved
Eligibility engine
Rebecca Hart: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
CORE-HMO, MEDICARE-ADV-B
Rule
survivorship: ENR plan wins
Proposed—
ACT-000793
Eligibility conflict resolved
Eligibility engine
Austin Palmer: 2 plan codes across sources → canonical CHOICE-PLUS-PPO
Canonical plan
CHOICE-PLUS-PPO
Observed
SELECT-EPO, CHOICE-PLUS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000794
Eligibility conflict resolved
Eligibility engine
Martha Warren: 2 plan codes across sources → canonical SELECT-EPO
Canonical plan
SELECT-EPO
Observed
SELECT-EPO, MEDICARE-ADV-B
Rule
survivorship: ENR plan wins
Proposed—
ACT-000795
Eligibility conflict resolved
Eligibility engine
Joseph Day: 2 plan codes across sources → canonical SELECT-EPO
Canonical plan
SELECT-EPO
Observed
SELECT-EPO, OPTIONS-PPO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000796
Eligibility conflict resolved
Eligibility engine
Cynthia Lucas: 2 plan codes across sources → canonical MEDICARE-ADV-A
Canonical plan
MEDICARE-ADV-A
Observed
MEDICARE-ADV-A, CORE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000797
Eligibility conflict resolved
Eligibility engine
Andrew Little: 2 plan codes across sources → canonical MEDICARE-ADV-A
Canonical plan
MEDICARE-ADV-A
Observed
MEDICARE-ADV-A, CORE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000798
Eligibility conflict resolved
Eligibility engine
Joe Salazar: 2 plan codes across sources → canonical MEDICARE-ADV-B
Canonical plan
MEDICARE-ADV-B
Observed
MEDICARE-ADV-B, NAVIGATE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000799
Eligibility conflict resolved
Eligibility engine
Jacqueline Garza: 2 plan codes across sources → canonical CORE-HMO
Canonical plan
CORE-HMO
Observed
NAVIGATE-HMO, CORE-HMO
Rule
survivorship: ENR plan wins
Proposed—
ACT-000800
Eligibility conflict resolved
Eligibility engine
Cheryl Padilla: 2 plan codes across sources → canonical CHOICE-PLUS-PPO
Canonical plan
CHOICE-PLUS-PPO
Observed
CHOICE-PLUS-PPO, MEDICARE-ADV-B
Rule
survivorship: ENR plan wins
Proposed—
26,640 rows, page 16 of 533PreviousNext

Derivation rules

Evaluated after every gold rebuild

  1. 1
    Eligibility conflict resolved
    The records behind one identity disagree on plan code. Survivorship picks the enrollment plan; the eligibility engine is told which one is canonical.
  2. 2
    Orphan claim re-pointed
    A claim arrived without a member ID. Resolution attached it to an identity that has one, so the claims processor can now pay it against the right member.
  3. 3
    Outreach address corrected
    The most recent address on the golden record differs from what enrollment holds. Outreach gets the current address before the next mailing.
  4. 4
    Outreach suppressed pending steward
    The record is sitting in an open steward case. Nothing sensitive is sent until a person decides, so we never message the wrong member.
  5. 5
    Care coordination outreach
    Three or more claims and no provider record. Next-best-action proposes assigning a PCP and scheduling a care-coordination call.
  6. 6
    New member onboarding
    A single, fresh enrollment with no other activity yet. Next-best-action proposes the welcome kit and a digital ID card.
  7. 7
    Duplicate member record retired
    Two or more enrollment records collapsed into one identity. Member services retires the extra cards against the surviving member ID.