Operate, actions
Actions
Downstream actions derived from the resolved identities. Proposed actions wait for an operator; suppressed actions wait for a steward decision.
Eligibility engine
1,339
Eligibility conflict resolved
1,339 proposed
Claims processor
9,112
Orphan claim re-pointed
9,112 executed
Outreach
7,319
Outreach address corrected, Outreach suppressed pending steward
2,993 proposed4,326 held
Next-best-action
3,896
Care coordination outreach, New member onboarding
3,896 proposed
Member services
4,974
Duplicate member record retired
4,974 executed
Actions
26,640 derived from the last resolution run
Outreach address corrected, Outreach, 2,993 proposed
| Action | Type | Title | Detail | Linked to | Status | Executed | |
|---|---|---|---|---|---|---|---|
| ACT-011852 | Outreach address corrected Outreach | Ana Cunningham: 1845 Desert Sky Blvd Apt 30, Scottsdale → 1845 Desert Sky Blvd, Scottsdale |
| Proposed | — | ||
| ACT-011853 | Outreach address corrected Outreach | Adam Freeman: 2392 Oak St, San Antonio → 3183 Bayshore Dr, Charlotte |
| Proposed | — | ||
| ACT-011854 | Outreach address corrected Outreach | Robert Patel: 7450 Lake View Rd, Seattle → 7450 Lake View Rd Apt 31, Seattle |
| Proposed | — | ||
| ACT-011855 | Outreach address corrected Outreach | Donald Daniels: 40 Ridge Rd # 377, Sacramento → 40 Ridge Rd, Sacramento |
| Proposed | — | ||
| ACT-011856 | Outreach address corrected Outreach | Teresa Myers: 3439 Pine Dr, Tucson → 3439 Pine Dr # 322, Tucson |
| Proposed | — | ||
| ACT-011857 | Outreach address corrected Outreach | Donald Armstrong: 3391 Lincoln Way Apt 31, Glendale → 3391 Lincoln Way, Glendale |
| Proposed | — | ||
| ACT-011858 | Outreach address corrected Outreach | Donald Fernandez: 1413 Meadow Ln, Tucson → 1413 Meadow Ln Apt 36, Tucson |
| Proposed | — | ||
| ACT-011859 | Outreach address corrected Outreach | Julia Jiimenez: 1012 Canyon Rd, Gilbert → 1012 Canyon Rd # 752, Gilbert |
| Proposed | — | ||
| ACT-011860 | Outreach address corrected Outreach | Charles Cook: 7590 Harbor Blvd, San Diego → 7590 Harbor Blvd # 368, San Diego |
| Proposed | — | ||
| ACT-011861 | Outreach address corrected Outreach | Wayne Collins: 4627 Camelback Rd, Phoenix → 73 Union St, Seattle |
| Proposed | — | ||
| ACT-011862 | Outreach address corrected Outreach | Olivia Carroll: 3195 Harbor Blvd, Nashville → 8986 River Rd, San Diego |
| Proposed | — | ||
| ACT-011863 | Outreach address corrected Outreach | Fatima Nguyen: 2819 Palm Dr Apt 39, Houston → 2819 Palm Dr, Houston |
| Proposed | — | ||
| ACT-011864 | Outreach address corrected Outreach | Andrea Yang: 4579 Harbor Blvd, Fresno → 135 Palm Dr, Miami |
| Proposed | — | ||
| ACT-011865 | Outreach address corrected Outreach | Paul Riley: 5013 River Rd, Plano → 6781 Ocean Ave, Houston |
| Proposed | — | ||
| ACT-011866 | Outreach address corrected Outreach | Daniel Hunt: 1014 Elm St # 245, Los Angeles → 1014 Elm St, Los Angeles |
| Proposed | — | ||
| ACT-011867 | Outreach address corrected Outreach | Thomas Armstrong: 1436 Elm St Apt 23, Austin → 1436 Elm St, Austin |
| Proposed | — | ||
| ACT-011868 | Outreach address corrected Outreach | Rebecca Collins: 7226 Maple Ave, Houston → 7226 Maple Ave # 130, Houston |
| Proposed | — | ||
| ACT-011869 | Outreach address corrected Outreach | Dorothy Lawrence: 1167 Canyon Rd, Los Angeles → 1167 Canyon Rd Apt 3, Los Angeles |
| Proposed | — | ||
| ACT-011870 | Outreach address corrected Outreach | William Wells: 4905 Lake View Rd Apt 24, Phoenix → 4905 Lake View Rd, Phoenix |
| Proposed | — | ||
| ACT-011871 | Outreach address corrected Outreach | Sara Kelly: 8097 Cedar Ln, Houston → 6151 Pine Dr, Tempe |
| Proposed | — | ||
| ACT-011872 | Outreach address corrected Outreach | Rachel Flores: 5831 Sunset Blvd Apt 39, Plano → 5831 Sunset Blvd, Plano |
| Proposed | — | ||
| ACT-011873 | Outreach address corrected Outreach | Christina Armstrong: 7060 Park Pl # 181, Las Vegas → 7060 Park Pl, Las Vegas |
| Proposed | — | ||
| ACT-011874 | Outreach address corrected Outreach | Logan Wilson: 6748 Mountain View Dr, Sacramento → 2659 Ocean Ave, Orlando |
| Proposed | — | ||
| ACT-011875 | Outreach address corrected Outreach | Mateo Vazquez: 5141 Church St, Orlando → 5141 Church St # 719, Orlando |
| Proposed | — | ||
| ACT-011876 | Outreach address corrected Outreach | Logan Knight: 8720 Central Ave, Orlando → 2818 Jefferson Ave, Glendale |
| Proposed | — | ||
| ACT-011877 | Outreach address corrected Outreach | Johua Castro: 7336 Sunset Blvd, Charlotte → 7336 Sunset Blvd Apt 31, Charlotte |
| Proposed | — | ||
| ACT-011878 | Outreach address corrected Outreach | Jordan Stone: 2253 Sage Ct # 961, Fresno → 2253 Sage Ct, Fresno |
| Proposed | — | ||
| ACT-011879 | Outreach address corrected Outreach | Samantha Martinez: 3914 Forest Ave Apt 1, Phoenix → 6588 Lincoln Way, Houston |
| Proposed | — | ||
| ACT-011880 | Outreach address corrected Outreach | Christopher Henderson: 3883 Harbor Blvd, Nashville → 1971 Meadow Ln, Los Angeles |
| Proposed | — | ||
| ACT-011881 | Outreach address corrected Outreach | Amanda Guerrero: 3110 Jefferson Ave # 184, Denver → 3110 Jefferson Ave, Denver |
| Proposed | — | ||
| ACT-011882 | Outreach address corrected Outreach | Elijah Garza: 6339 Cedar Ln, Mesa → 5045 Broadway, Eden Prairie |
| Proposed | — | ||
| ACT-011883 | Outreach address corrected Outreach | Alice Hayes: 8618 Washington St, San Diego → 4125 Mesa Dr, Tucson |
| Proposed | — | ||
| ACT-011884 | Outreach address corrected Outreach | Wei Cooper: 9506 Sunset Blvd, Orlando → 9506 Sunset Blvd # 218, Orlando |
| Proposed | — | ||
| ACT-011885 | Outreach address corrected Outreach | Jacqueline Rice: 4571 Lake View Rd, Las Vegas → 4571 Lake View Rd # 826, Las Vegas |
| Proposed | — | ||
| ACT-011886 | Outreach address corrected Outreach | Nancy Vega: 9590 Highland Ave, Tampa → 3291 Mesa Dr, Glendale |
| Proposed | — | ||
| ACT-011887 | Outreach address corrected Outreach | Nancy Martin: 6638 Camelback Rd, San Antonio → 7326 Highland Ave, Tempe |
| Proposed | — | ||
| ACT-011888 | Outreach address corrected Outreach | Kathryn Jordan: 6630 Desert Sky Blvd, Columbus → 5080 Sunset Blvd, Charlotte |
| Proposed | — | ||
| ACT-011889 | Outreach address corrected Outreach | Evelyn McDonald: 1973 Sage Ct, Chandler → 1973 Sage Ct # 459, Chandler |
| Proposed | — | ||
| ACT-011890 | Outreach address corrected Outreach | Wayne Obrieen: 1154 Mountain View Dr # 807, Denver → 1154 Mountain View Dr, Denver |
| Proposed | — | ||
| ACT-011891 | Outreach address corrected Outreach | Keith Mills: 2266 Jefferson Ave # 283, Los Angeles → 3588 Canyon Rd, Plano |
| Proposed | — | ||
| ACT-011892 | Outreach address corrected Outreach | Martha Salazar: 8402 Pine Dr, Plano → 1310 Forest Ave, Orlando |
| Proposed | — | ||
| ACT-011893 | Outreach address corrected Outreach | Emily Armstrong: 4902 Palm Dr # 432, Chandler → 4902 Palm Dr, Chandler |
| Proposed | — | ||
| ACT-011894 | Outreach address corrected Outreach | Abby Simmons: 749 Canyon Rd, Jacksonville → 749 Canyon Rd # 918, Jacksonville |
| Proposed | — | ||
| ACT-011895 | Outreach address corrected Outreach | Danielle Henry: 863 Ocean Ave Apt 21, Tempe → 863 Ocean Ave, Tempe |
| Proposed | — | ||
| ACT-011896 | Outreach address corrected Outreach | Kyle Wallace: 4635 Indian School Rd, Tempe → 4635 Indian School Rd Apt 11, Tempe |
| Proposed | — | ||
| ACT-011897 | Outreach address corrected Outreach | Ruth Schultz: 1937 Bayshore Dr Apt 21, San Antonio → 1937 Bayshore Dr, San Antonio |
| Proposed | — | ||
| ACT-011898 | Outreach address corrected Outreach | Austin Schmidt: 6057 Palm Dr # 480, Gilbert → 6057 Palm Dr, Gilbert |
| Proposed | — | ||
| ACT-011899 | Outreach address corrected Outreach | Beverly Carlson: 834 Grand Ave, Fresno → 834 Grand Ave Apt 27, Fresno |
| Proposed | — | ||
| ACT-011900 | Outreach address corrected Outreach | Alan Wilson: 9375 Camelback Rd # 912, Columbus → 9375 Camelback Rd # 395, Columbus |
| Proposed | — | ||
| ACT-011901 | Outreach address corrected Outreach | Gabriel Carter: 9858 Park Pl, Minneapolis → 7602 Spring St, Scottsdale |
| Proposed | — |
Derivation rules
Evaluated after every gold rebuild
- 1Eligibility conflict resolvedThe records behind one identity disagree on plan code. Survivorship picks the enrollment plan; the eligibility engine is told which one is canonical.
- 2Orphan claim re-pointedA claim arrived without a member ID. Resolution attached it to an identity that has one, so the claims processor can now pay it against the right member.
- 3Outreach address correctedThe most recent address on the golden record differs from what enrollment holds. Outreach gets the current address before the next mailing.
- 4Outreach suppressed pending stewardThe record is sitting in an open steward case. Nothing sensitive is sent until a person decides, so we never message the wrong member.
- 5Care coordination outreachThree or more claims and no provider record. Next-best-action proposes assigning a PCP and scheduling a care-coordination call.
- 6New member onboardingA single, fresh enrollment with no other activity yet. Next-best-action proposes the welcome kit and a digital ID card.
- 7Duplicate member record retiredTwo or more enrollment records collapsed into one identity. Member services retires the extra cards against the surviving member ID.