Operate, actions
Actions
Downstream actions derived from the resolved identities. Proposed actions wait for an operator; suppressed actions wait for a steward decision.
Eligibility engine
1,339
Eligibility conflict resolved
1,339 proposed
Claims processor
9,112
Orphan claim re-pointed
9,112 executed
Outreach
7,319
Outreach address corrected, Outreach suppressed pending steward
2,993 proposed4,326 held
Next-best-action
3,896
Care coordination outreach, New member onboarding
3,896 proposed
Member services
4,974
Duplicate member record retired
4,974 executed
Actions
26,640 derived from the last resolution run
Outreach address corrected, Outreach, 2,993 proposed
| Action | Type | Title | Detail | Linked to | Status | Executed | |
|---|---|---|---|---|---|---|---|
| ACT-010602 | Outreach address corrected Outreach | Bryan Hansen: 8525 Highland Ave, San Antonio → 8403 Palm Dr, Scottsdale |
| Proposed | — | ||
| ACT-010603 | Outreach address corrected Outreach | Michael Porter: 6745 Church St, Denver → 5538 Elm St, Houston |
| Proposed | — | ||
| ACT-010604 | Outreach address corrected Outreach | Emily Shaw: 1137 Washington St, Gilbert → 1137 Washington St # 570, Gilbert |
| Proposed | — | ||
| ACT-010605 | Outreach address corrected Outreach | Kenneth Stewart: 5531 River Rd # 401, Plano → 5531 River Rd, Plano |
| Proposed | — | ||
| ACT-010606 | Outreach address corrected Outreach | Sophia Hughes: 2143 Bayshore Dr # 257, Tempe → 2143 Bayshore Dr, Tempe |
| Proposed | — | ||
| ACT-010607 | Outreach address corrected Outreach | Beverly Tran: 112 Canyon Rd Apt 31, Chandler → 112 Canyon Rd, Chandler |
| Proposed | — | ||
| ACT-010608 | Outreach address corrected Outreach | Lauren Johnson: 1441 Central Ave, Tempe → 1441 Central Ave Apt 3, Tempe |
| Proposed | — | ||
| ACT-010609 | Outreach address corrected Outreach | Chris Ortega: 2376 Jefferson Ave # 672, Tampa → 2376 Jefferson Ave, Tampa |
| Proposed | — | ||
| ACT-010610 | Outreach address corrected Outreach | Stephanie Brown: 7753 Desert Sky Blvd Apt 1, Jacksonville → 7753 Desert Sky Blvd, Jacksonville |
| Proposed | — | ||
| ACT-010611 | Outreach address corrected Outreach | Amy Wong: 5871 Baseline Rd, Glendale → 5871 Baseline Rd Apt 27, Glendale |
| Proposed | — | ||
| ACT-010612 | Outreach address corrected Outreach | Brittany Jackson: 1907 Maple Ave, Atlanta → 2035 Oak St, Mesa |
| Proposed | — | ||
| ACT-010613 | Outreach address corrected Outreach | William Freeman: 765 Highland Ave Apt 26, Plano → 765 Highland Ave, Plano |
| Proposed | — | ||
| ACT-010614 | Outreach address corrected Outreach | Ralph Knight: 9517 Maple Ave # 957, Denver → 5725 Pine Dr, San Diego |
| Proposed | — | ||
| ACT-010615 | Outreach address corrected Outreach | Austin Walsh: 8506 Bayshore Dr, Charlotte → 8506 Bayshore Dr Apt 16, Charlotte |
| Proposed | — | ||
| ACT-010616 | Outreach address corrected Outreach | Matthew Day: 6402 Pine Dr, Charlotte → 6402 Pine Dr # 652, Charlotte |
| Proposed | — | ||
| ACT-010617 | Outreach address corrected Outreach | Frank Franklin: 7574 Broadway # 630, Phoenix → 7574 Broadway, Phoenix |
| Proposed | — | ||
| ACT-010618 | Outreach address corrected Outreach | Abigail Price: 2865 Baseline Rd, Sacramento → 2730 Desert Sky Blvd, Tempe |
| Proposed | — | ||
| ACT-010619 | Outreach address corrected Outreach | Megan Bradley: 251 Grand Ave # 384, Fresno → 251 Grand Ave, Fresno |
| Proposed | — | ||
| ACT-010620 | Outreach address corrected Outreach | Virginia Guerrero: 4065 Oak St, Miami → 7836 Ocean Ave, Miami |
| Proposed | — | ||
| ACT-010621 | Outreach address corrected Outreach | David Woods: 9773 Washington St, San Antonio → 9773 Washington St Apt 24, San Antonio |
| Proposed | — | ||
| ACT-010622 | Outreach address corrected Outreach | Gloria Ross: 4616 Forest Ave # 308, Minneapolis → 4616 Forest Ave, Minneapolis |
| Proposed | — | ||
| ACT-010623 | Outreach address corrected Outreach | Dennis Vargas: 5789 Elm St, Gilbert → 5789 Elm St # 203, Gilbert |
| Proposed | — | ||
| ACT-010624 | Outreach address corrected Outreach | Theresa Campbell: 7253 Ocean Ave, Seattle → 7253 Ocean Ave # 451, Seattle |
| Proposed | — | ||
| ACT-010625 | Outreach address corrected Outreach | Debra Sullivan: 9094 Union St, San Diego → 9094 Union St # 225, San Diego |
| Proposed | — | ||
| ACT-010626 | Outreach address corrected Outreach | Michelle Tucker: 5313 Broadway # 171, Gilbert → 5313 Broadway, Gilbert |
| Proposed | — | ||
| ACT-010627 | Outreach address corrected Outreach | Grace Valdez: 2005 Elm St, Jacksonville → 2005 Elm St # 888, Jacksonville |
| Proposed | — | ||
| ACT-010628 | Outreach address corrected Outreach | Eric Bell: 7210 Mountain View Dr, Miami → 7210 Mountain View Dr Apt 39, Miami |
| Proposed | — | ||
| ACT-010629 | Outreach address corrected Outreach | Ashley Reid: 7945 Central Ave Apt 9, Dallas → 7945 Central Ave, Dallas |
| Proposed | — | ||
| ACT-010630 | Outreach address corrected Outreach | Julia Morales: 2365 Oak St Apt 2, Plano → 2365 Oak St, Plano |
| Proposed | — | ||
| ACT-010631 | Outreach address corrected Outreach | Camila Daniels: 2438 Sage Ct, Phoenix → 2438 Sage Ct Apt 34, Phoenix |
| Proposed | — | ||
| ACT-010632 | Outreach address corrected Outreach | Nancy Gray: 3007 Baseline Rd, Scottsdale → 5749 Ridge Rd, Mesa |
| Proposed | — | ||
| ACT-010633 | Outreach address corrected Outreach | Nathan Palmer: 7701 Ocean Ave, Tampa → 7701 Ocean Ave Apt 18, Tampa |
| Proposed | — | ||
| ACT-010634 | Outreach address corrected Outreach | Rebecca Palmer: 5599 Market St # 674, Las Vegas → 5599 Market St, Las Vegas |
| Proposed | — | ||
| ACT-010635 | Outreach address corrected Outreach | Sean Crawford: 3979 River Rd, Charlotte → 2140 Maple Ave, Las Vegas |
| Proposed | — | ||
| ACT-010636 | Outreach address corrected Outreach | Peter Gilbert: 4458 Canyon Rd, Tucson → 4458 Canyon Rd Apt 33, Tucson |
| Proposed | — | ||
| ACT-010637 | Outreach address corrected Outreach | Gabriel Robertson: 5918 Mountain View Dr Apt 32, Glendale → 5918 Mountain View Dr, Glendale |
| Proposed | — | ||
| ACT-010638 | Outreach address corrected Outreach | Mateo Miller: 1423 Spring St, Nashville → 1423 Spring St Apt 40, Nashville |
| Proposed | — | ||
| ACT-010639 | Outreach address corrected Outreach | Melissa McDonald: 4944 Pine Dr, Los Angeles → 8927 Washington St, Charlotte |
| Proposed | — | ||
| ACT-010640 | Outreach address corrected Outreach | Aaron Munoz: 4673 Palm Dr # 119, Glendale → 4673 Palm Dr, Glendale |
| Proposed | — | ||
| ACT-010641 | Outreach address corrected Outreach | Nicole Richardson: 2529 Canyon Rd Apt 30, Houston → 2529 Canyon Rd, Houston |
| Proposed | — | ||
| ACT-010642 | Outreach address corrected Outreach | Wei Mejia: 5907 Canyon Rd, Eden Prairie → 7400 Apache Blvd, Los Angeles |
| Proposed | — | ||
| ACT-010643 | Outreach address corrected Outreach | Amy Torres: 5717 Desert Sky Blvd, San Antonio → 206 Lincoln Way, Tampa |
| Proposed | — | ||
| ACT-010644 | Outreach address corrected Outreach | Betty Cooper: 2201 Broadway, Miami → 2201 Broadway Apt 29, Miami |
| Proposed | — | ||
| ACT-010645 | Outreach address corrected Outreach | Jacob Jenkins: 3294 Union St Apt 12, Glendale → 3294 Union St # 479, Glendale |
| Proposed | — | ||
| ACT-010646 | Outreach address corrected Outreach | Arjun Wright: 8140 Washington St # 371, Charlotte → 8140 Washington St, Charlotte |
| Proposed | — | ||
| ACT-010647 | Outreach address corrected Outreach | Logan Bailey: 2684 Grand Ave, Jacksonville → 4259 Indian School Rd, Minneapolis |
| Proposed | — | ||
| ACT-010648 | Outreach address corrected Outreach | Elizabeth Santiago: 1713 Ridge Rd Apt 35, Mesa → 1713 Ridge Rd, Mesa |
| Proposed | — | ||
| ACT-010649 | Outreach address corrected Outreach | Diane Maldonado: 3768 Cedar Ln, Gilbert → 8807 Broadway, Minneapolis |
| Proposed | — | ||
| ACT-010650 | Outreach address corrected Outreach | Lucia Vega: 5744 Spring St # 598, Las Vegas → 5744 Spring St, Las Vegas |
| Proposed | — | ||
| ACT-010651 | Outreach address corrected Outreach | Robert Palmer: 9175 Maple Ave Apt 4, Orlando → 7598 Meadow Ln, Seattle |
| Proposed | — |
Derivation rules
Evaluated after every gold rebuild
- 1Eligibility conflict resolvedThe records behind one identity disagree on plan code. Survivorship picks the enrollment plan; the eligibility engine is told which one is canonical.
- 2Orphan claim re-pointedA claim arrived without a member ID. Resolution attached it to an identity that has one, so the claims processor can now pay it against the right member.
- 3Outreach address correctedThe most recent address on the golden record differs from what enrollment holds. Outreach gets the current address before the next mailing.
- 4Outreach suppressed pending stewardThe record is sitting in an open steward case. Nothing sensitive is sent until a person decides, so we never message the wrong member.
- 5Care coordination outreachThree or more claims and no provider record. Next-best-action proposes assigning a PCP and scheduling a care-coordination call.
- 6New member onboardingA single, fresh enrollment with no other activity yet. Next-best-action proposes the welcome kit and a digital ID card.
- 7Duplicate member record retiredTwo or more enrollment records collapsed into one identity. Member services retires the extra cards against the surviving member ID.