Operate, actions
Actions
Downstream actions derived from the resolved identities. Proposed actions wait for an operator; suppressed actions wait for a steward decision.
Eligibility engine
1,339
Eligibility conflict resolved
1,339 proposed
Claims processor
9,112
Orphan claim re-pointed
9,112 executed
Outreach
7,319
Outreach address corrected, Outreach suppressed pending steward
2,993 proposed4,326 held
Next-best-action
3,896
Care coordination outreach, New member onboarding
3,896 proposed
Member services
4,974
Duplicate member record retired
4,974 executed
Actions
26,640 derived from the last resolution run
Outreach address corrected, Outreach, 2,993 proposed
| Action | Type | Title | Detail | Linked to | Status | Executed | |
|---|---|---|---|---|---|---|---|
| ACT-010752 | Outreach address corrected Outreach | Ana Knight: 3846 Market St, Seattle → 3627 Lincoln Way # 531, Gilbert |
| Proposed | — | ||
| ACT-010753 | Outreach address corrected Outreach | Pamela Arnold: 3833 Willow Ct, Tempe → 2015 Lake View Rd, Houston |
| Proposed | — | ||
| ACT-010754 | Outreach address corrected Outreach | Karen Mitchell: 5453 Spring St, Los Angeles → 5453 Spring St # 400, Los Angeles |
| Proposed | — | ||
| ACT-010755 | Outreach address corrected Outreach | Roy Price: 9852 Grand Ave # 937, Houston → 9852 Grand Ave, Houston |
| Proposed | — | ||
| ACT-010756 | Outreach address corrected Outreach | Marilyn Romero: 2973 Main St # 159, Eden Prairie → 2973 Main St, Eden Prairie |
| Proposed | — | ||
| ACT-010757 | Outreach address corrected Outreach | Diane Washington: 6998 Bayshore Dr Apt 12, Plano → 6998 Bayshore Dr, Plano |
| Proposed | — | ||
| ACT-010758 | Outreach address corrected Outreach | Albert Tran: 2632 Cedar Ln # 907, Austin → 2632 Cedar Ln, Austin |
| Proposed | — | ||
| ACT-010759 | Outreach address corrected Outreach | David Hoffman: 9643 Camelback Rd, Nashville → 9643 Camelback Rd Apt 33, Nashville |
| Proposed | — | ||
| ACT-010760 | Outreach address corrected Outreach | Kimberly Banks: 1608 Pine Dr # 286, Miami → 1608 Pine Dr, Miami |
| Proposed | — | ||
| ACT-010761 | Outreach address corrected Outreach | Keith Morales: 8899 Park Pl, Las Vegas → 9255 Washington St, Plano |
| Proposed | — | ||
| ACT-010762 | Outreach address corrected Outreach | Mari Matthews: 380 Oak St, Minneapolis → 1610 Willow Ct, Scottsdale |
| Proposed | — | ||
| ACT-010763 | Outreach address corrected Outreach | Julie Rojas: 5396 Meadow Ln # 617, San Diego → 5396 Meadow Ln # 484, San Diego |
| Proposed | — | ||
| ACT-010764 | Outreach address corrected Outreach | Nicholas Obrien: 4628 Sunset Blvd, Las Vegas → 4628 Sunset Blvd Apt 9, Las Vegas |
| Proposed | — | ||
| ACT-010765 | Outreach address corrected Outreach | Ahmed Moore: 376 Palm Dr # 943, Las Vegas → 5163 Valley View Dr, Houston |
| Proposed | — | ||
| ACT-010766 | Outreach address corrected Outreach | Kimberly Gordon: 88 Willow Ct Apt 12, Eden Prairie → 1992 Mountain View Dr, Charlotte |
| Proposed | — | ||
| ACT-010767 | Outreach address corrected Outreach | Alert James: 2638 Forest Ave # 327, Tempe → 2638 Forest Ave, Tempe |
| Proposed | — | ||
| ACT-010768 | Outreach address corrected Outreach | Megan Morgan: 5484 Ridge Rd, Atlanta → 9294 Lake View Rd, Tempe |
| Proposed | — | ||
| ACT-010769 | Outreach address corrected Outreach | Peter Robertson: 3414 Broadway, Chandler → 3414 Broadway Apt 29, Chandler |
| Proposed | — | ||
| ACT-010770 | Outreach address corrected Outreach | Watler Matthews: 6009 Spring St Apt 28, San Antonio → 6009 Spring St, San Antonio |
| Proposed | — | ||
| ACT-010771 | Outreach address corrected Outreach | Vincent Hudson: 8952 Market St, Fresno → 8952 Market St # 836, Fresno |
| Proposed | — | ||
| ACT-010772 | Outreach address corrected Outreach | Tyler Welch: 2593 Spring St, Gilbert → 2593 Spring St Apt 26, Gilbert |
| Proposed | — | ||
| ACT-010773 | Outreach address corrected Outreach | Isabella Crawford: 4169 Willow Ct, San Diego → 2664 River Rd, Eden Prairie |
| Proposed | — | ||
| ACT-010774 | Outreach address corrected Outreach | Gary Patterson: 1153 River Rd # 803, Gilbert → 1153 River Rd, Gilbert |
| Proposed | — | ||
| ACT-010775 | Outreach address corrected Outreach | Bradley Oliver: 5188 Union St, Tampa → 5188 Union St # 888, Tampa |
| Proposed | — | ||
| ACT-010776 | Outreach address corrected Outreach | Timothy Lopez: 9308 Meadow Ln, Nashville → 9308 Meadow Ln # 186, Nashville |
| Proposed | — | ||
| ACT-010777 | Outreach address corrected Outreach | George James: 4063 Willow Ct, Columbus → 4063 Willow Ct # 191, Columbus |
| Proposed | — | ||
| ACT-010778 | Outreach address corrected Outreach | Martha Sullivan: 4612 Valley View Dr, Denver → 175 Main St, Eden Prairie |
| Proposed | — | ||
| ACT-010779 | Outreach address corrected Outreach | Sandra Johnston: 774 Desert Sky Blvd, Scottsdale → 8467 Sunset Blvd, Austin |
| Proposed | — | ||
| ACT-010780 | Outreach address corrected Outreach | Zachary Harris: 6872 Sage Ct, Miami → 6872 Sage Ct # 826, Miami |
| Proposed | — | ||
| ACT-010781 | Outreach address corrected Outreach | Bruce Sanchez: 9891 Highland Ave, Tempe → 9891 Highland Ave # 771, Tempe |
| Proposed | — | ||
| ACT-010782 | Outreach address corrected Outreach | Kathryn Robinson: 8157 Ridge Rd, Charlotte → 3930 Palm Dr, Las Vegas |
| Proposed | — | ||
| ACT-010783 | Outreach address corrected Outreach | Thomas Baker: 9431 Desert Sky Blvd, Eden Prairie → 9431 Desert Sky Blvd Apt 39, Eden Prairie |
| Proposed | — | ||
| ACT-010784 | Outreach address corrected Outreach | Natalie Taylor: 3265 Main St Apt 31, Atlanta → 3265 Main St, Atlanta |
| Proposed | — | ||
| ACT-010785 | Outreach address corrected Outreach | Wayne Bailey: 8816 Forest Ave, Phoenix → 8816 Forest Ave Apt 19, Phoenix |
| Proposed | — | ||
| ACT-010786 | Outreach address corrected Outreach | Brian Larson: 5233 River Rd Apt 20, Jacksonville → 5233 River Rd, Jacksonville |
| Proposed | — | ||
| ACT-010787 | Outreach address corrected Outreach | Gabriel Bradley: 5543 Washington St, Scottsdale → 1795 Church St, Fresno |
| Proposed | — | ||
| ACT-010788 | Outreach address corrected Outreach | Kyle Li: 7657 Elm St, Austin → 7657 Elm St # 388, Austin |
| Proposed | — | ||
| ACT-010789 | Outreach address corrected Outreach | Sophia Roberts: 2565 Forest Ave, Plano → 6874 Canyon Rd, Miami |
| Proposed | — | ||
| ACT-010790 | Outreach address corrected Outreach | Cynthia Nguyen: 4251 Desert Sky Blvd, Seattle → 4251 Desert Sky Blvd Apt 34, Seattle |
| Proposed | — | ||
| ACT-010791 | Outreach address corrected Outreach | Stephen Valdez: 3115 Park Pl Apt 17, Denver → 3115 Park Pl, Denver |
| Proposed | — | ||
| ACT-010792 | Outreach address corrected Outreach | Katherine West: 798 Central Ave Apt 4, Dallas → 798 Central Ave, Dallas |
| Proposed | — | ||
| ACT-010793 | Outreach address corrected Outreach | Mason Fowler: 606 Palm Dr # 377, Glendale → 606 Palm Dr, Glendale |
| Proposed | — | ||
| ACT-010794 | Outreach address corrected Outreach | Rachel Carter: 6729 Grand Ave # 633, San Diego → 6729 Grand Ave, San Diego |
| Proposed | — | ||
| ACT-010795 | Outreach address corrected Outreach | Wei Knight: 5983 Harbor Blvd, Minneapolis → 5983 Harbor Blvd # 742, Minneapolis |
| Proposed | — | ||
| ACT-010796 | Outreach address corrected Outreach | Bruce Fuller: 9452 Cedar Ln, Atlanta → 7507 Market St, Jacksonville |
| Proposed | — | ||
| ACT-010797 | Outreach address corrected Outreach | Lisa Griffin: 7485 Broadway, Houston → 7485 Broadway # 633, Houston |
| Proposed | — | ||
| ACT-010798 | Outreach address corrected Outreach | Harold Allen: 4801 Mountain View Dr, Atlanta → 4801 Mountain View Dr Apt 8, Atlanta |
| Proposed | — | ||
| ACT-010799 | Outreach address corrected Outreach | Bobby Garcia: 3222 Valley View Dr, Minneapolis → 3222 Valley View Dr Apt 33, Minneapolis |
| Proposed | — | ||
| ACT-010800 | Outreach address corrected Outreach | Edward Elliott: 2976 Park Pl Apt 6, Tempe → 2976 Park Pl, Tempe |
| Proposed | — | ||
| ACT-010801 | Outreach address corrected Outreach | Hiroshi Tran: 5710 Jefferson Ave, Tempe → 3262 Lincoln Way, Austin |
| Proposed | — |
Derivation rules
Evaluated after every gold rebuild
- 1Eligibility conflict resolvedThe records behind one identity disagree on plan code. Survivorship picks the enrollment plan; the eligibility engine is told which one is canonical.
- 2Orphan claim re-pointedA claim arrived without a member ID. Resolution attached it to an identity that has one, so the claims processor can now pay it against the right member.
- 3Outreach address correctedThe most recent address on the golden record differs from what enrollment holds. Outreach gets the current address before the next mailing.
- 4Outreach suppressed pending stewardThe record is sitting in an open steward case. Nothing sensitive is sent until a person decides, so we never message the wrong member.
- 5Care coordination outreachThree or more claims and no provider record. Next-best-action proposes assigning a PCP and scheduling a care-coordination call.
- 6New member onboardingA single, fresh enrollment with no other activity yet. Next-best-action proposes the welcome kit and a digital ID card.
- 7Duplicate member record retiredTwo or more enrollment records collapsed into one identity. Member services retires the extra cards against the surviving member ID.