Action	Type	Title	Detail	Linked to	Status	Executed
ACT-013413	Outreach address corrected Outreach	Charles Ford: 8772 Maple Ave Apt 18, Tucson → 8772 Maple Ave, Tucson	Previous 8772 Maple Ave Apt 18, Tucson Current 8772 Maple Ave, Tucson Rule survivorship: most recent address	MBR-043481 ENR-140640	Proposed	—
ACT-013414	Outreach address corrected Outreach	Sean Payne: 7739 Mesa Dr, Austin → 7324 Maple Ave, Columbus	Previous 7739 Mesa Dr, Austin Current 7324 Maple Ave, Columbus Rule survivorship: most recent address	MBR-043609 ENR-141232	Proposed	—
ACT-013415	Outreach address corrected Outreach	Julia McCoy: 5228 Park Pl, Plano → 3123 Willow Ct, San Antonio	Previous 5228 Park Pl, Plano Current 3123 Willow Ct, San Antonio Rule survivorship: most recent address	MBR-043651 ENR-111743	Proposed	—
ACT-013416	Outreach address corrected Outreach	Omar Sanchez: 1184 Pine Dr, Austin → 1184 Pine Dr # 247, Austin	Previous 1184 Pine Dr, Austin Current 1184 Pine Dr # 247, Austin Rule survivorship: most recent address	MBR-043706 ENR-131014	Proposed	—
ACT-013417	Outreach address corrected Outreach	Aaron Torrees: 6393 Mountain View Dr Apt 3, Minneapolis → 6393 Mountain View Dr, Minneapolis	Previous 6393 Mountain View Dr Apt 3, Minneapolis Current 6393 Mountain View Dr, Minneapolis Rule survivorship: most recent address	MBR-043718 ENR-124121	Proposed	—
ACT-013418	Outreach address corrected Outreach	Ana Rojas: 2168 Meadow Ln Apt 31, Mesa → 2168 Meadow Ln, Mesa	Previous 2168 Meadow Ln Apt 31, Mesa Current 2168 Meadow Ln, Mesa Rule survivorship: most recent address	MBR-043730 ENR-108797	Proposed	—
ACT-013419	Outreach address corrected Outreach	Noah Ryan: 2398 Willow Ct, San Antonio → 2398 Willow Ct Apt 38, San Antonio	Previous 2398 Willow Ct, San Antonio Current 2398 Willow Ct Apt 38, San Antonio Rule survivorship: most recent address	MBR-043787 ENR-100455	Proposed	—
ACT-013420	Outreach address corrected Outreach	Rebecca Wheeler: 627 Apache Blvd, Nashville → 1319 Elm St, Sacramento	Previous 627 Apache Blvd, Nashville Current 1319 Elm St, Sacramento Rule survivorship: most recent address	MBR-043809 ENR-125245	Proposed	—
ACT-013421	Outreach address corrected Outreach	Diana McDonald: 3084 Elm St, Plano → 5119 Canyon Rd, Nashville	Previous 3084 Elm St, Plano Current 5119 Canyon Rd, Nashville Rule survivorship: most recent address	MBR-043931 ENR-100629	Proposed	—
ACT-013422	Outreach address corrected Outreach	Melissa Raed: 3282 Church St, Los Angeles → 3282 Church St # 660, Los Angeles	Previous 3282 Church St, Los Angeles Current 3282 Church St # 660, Los Angeles Rule survivorship: most recent address	MBR-043949 ENR-127107	Proposed	—
ACT-013423	Outreach address corrected Outreach	Ashley Fernandez: 6961 Lake View Rd Apt 31, Fresno → 6961 Lake View Rd, Fresno	Previous 6961 Lake View Rd Apt 31, Fresno Current 6961 Lake View Rd, Fresno Rule survivorship: most recent address	MBR-043958 ENR-110524	Proposed	—
ACT-013424	Outreach address corrected Outreach	Ashley Synder: 3146 Sage Ct, Nashville → 3146 Sage Ct # 677, Nashville	Previous 3146 Sage Ct, Nashville Current 3146 Sage Ct # 677, Nashville Rule survivorship: most recent address	MBR-043978 ENR-122672	Proposed	—
ACT-013425	Outreach address corrected Outreach	Bobby Hart: 6693 Meadow Ln, Miami → 9401 Camelback Rd, Las Vegas	Previous 6693 Meadow Ln, Miami Current 9401 Camelback Rd, Las Vegas Rule survivorship: most recent address	MBR-044032 ENR-113434	Proposed	—
ACT-013426	Outreach address corrected Outreach	Mariana Matthews: 241 Jefferson Ave, Tempe → 241 Jefferson Ave # 948, Tempe	Previous 241 Jefferson Ave, Tempe Current 241 Jefferson Ave # 948, Tempe Rule survivorship: most recent address	MBR-044168 ENR-124495	Proposed	—
ACT-013427	Outreach address corrected Outreach	Judith Valdez: 6196 Baseline Rd Apt 16, San Diego → 6196 Baseline Rd, San Diego	Previous 6196 Baseline Rd Apt 16, San Diego Current 6196 Baseline Rd, San Diego Rule survivorship: most recent address	MBR-044172 ENR-134427	Proposed	—
ACT-013428	Outreach address corrected Outreach	Mei Thompson: 3545 Harbor Blvd # 572, San Antonio → 3545 Harbor Blvd, San Antonio	Previous 3545 Harbor Blvd # 572, San Antonio Current 3545 Harbor Blvd, San Antonio Rule survivorship: most recent address	MBR-044277 ENR-138063	Proposed	—
ACT-013429	Outreach address corrected Outreach	Laura Rogers: 2821 River Rd Apt 20, Tempe → 2821 River Rd, Tempe	Previous 2821 River Rd Apt 20, Tempe Current 2821 River Rd, Tempe Rule survivorship: most recent address	MBR-044287 ENR-120217	Proposed	—
ACT-013430	Outreach address corrected Outreach	Camila Nelson: 5213 Valley View Dr, San Antonio → 1110 Sunset Blvd, Fresno	Previous 5213 Valley View Dr, San Antonio Current 1110 Sunset Blvd, Fresno Rule survivorship: most recent address	MBR-044436 ENR-112545	Proposed	—
ACT-013431	Outreach address corrected Outreach	Burns Alice: 1416 Pine Dr # 154, Scottsdale → 1416 Pine Dr, Scottsdale	Previous 1416 Pine Dr # 154, Scottsdale Current 1416 Pine Dr, Scottsdale Rule survivorship: most recent address	MBR-044500 ENR-123539	Proposed	—
ACT-013432	Outreach address corrected Outreach	Joey Smiht: 3961 Ridge Rd, Phoenix → 3961 Ridge Rd Apt 11, Phoenix	Previous 3961 Ridge Rd, Phoenix Current 3961 Ridge Rd Apt 11, Phoenix Rule survivorship: most recent address	MBR-044505 ENR-105519	Proposed	—
ACT-013433	Outreach address corrected Outreach	Juan Wells: 8015 Lake View Rd, Orlando → 943 Lincoln Way, Dallas	Previous 8015 Lake View Rd, Orlando Current 943 Lincoln Way, Dallas Rule survivorship: most recent address	MBR-044590 ENR-127668	Proposed	—
ACT-013434	Outreach address corrected Outreach	Aaron Pierce: 9338 Spring St, Columbus → 9338 Spring St # 712, Columbus	Previous 9338 Spring St, Columbus Current 9338 Spring St # 712, Columbus Rule survivorship: most recent address	MBR-044702 ENR-107030	Proposed	—
ACT-013435	Outreach address corrected Outreach	Denise Spencer: 7119 Canyon Rd, Jacksonville → 8865 Bayshore Dr, Los Angeles	Previous 7119 Canyon Rd, Jacksonville Current 8865 Bayshore Dr, Los Angeles Rule survivorship: most recent address	MBR-044723 ENR-126336	Proposed	—
ACT-013436	Outreach address corrected Outreach	Christina Ramos: 7157 Market St, Los Angeles → 7083 Grand Ave, Seattle	Previous 7157 Market St, Los Angeles Current 7083 Grand Ave, Seattle Rule survivorship: most recent address	MBR-044769 ENR-114121	Proposed	—
ACT-013437	Outreach address corrected Outreach	Angela Lopez: 7803 Canyon Rd Apt 39, Houston → 7803 Canyon Rd, Houston	Previous 7803 Canyon Rd Apt 39, Houston Current 7803 Canyon Rd, Houston Rule survivorship: most recent address	MBR-045018 ENR-126374	Proposed	—
ACT-013438	Outreach address corrected Outreach	Scott Vazquez: 7201 Sunset Blvd Apt 12, Charlotte → 7201 Sunset Blvd, Charlotte	Previous 7201 Sunset Blvd Apt 12, Charlotte Current 7201 Sunset Blvd, Charlotte Rule survivorship: most recent address	MBR-045134 ENR-135149	Proposed	—
ACT-013439	Outreach address corrected Outreach	Emily Adams: 9365 Sage Ct # 739, Orlando → 9365 Sage Ct, Orlando	Previous 9365 Sage Ct # 739, Orlando Current 9365 Sage Ct, Orlando Rule survivorship: most recent address	MBR-045200 ENR-102693	Proposed	—
ACT-013440	Outreach address corrected Outreach	Andrew Reyes: 6345 Ridge Rd, Eden Prairie → 6345 Ridge Rd Apt 29, Eden Prairie	Previous 6345 Ridge Rd, Eden Prairie Current 6345 Ridge Rd Apt 29, Eden Prairie Rule survivorship: most recent address	MBR-045268 ENR-106579	Proposed	—
ACT-013441	Outreach address corrected Outreach	Nathan Day: 4425 Broadway, Dallas → 4425 Broadway Apt 22, Dallas	Previous 4425 Broadway, Dallas Current 4425 Broadway Apt 22, Dallas Rule survivorship: most recent address	MBR-045400 ENR-141728	Proposed	—
ACT-013442	Outreach address corrected Outreach	Juan Tran: 354 Central Ave # 791, Plano → 354 Central Ave Apt 33, Plano	Previous 354 Central Ave # 791, Plano Current 354 Central Ave Apt 33, Plano Rule survivorship: most recent address	MBR-045521 ENR-109888	Proposed	—
ACT-013443	Outreach address corrected Outreach	Eric Bowman: 8419 Central Ave # 287, Nashville → 2259 River Rd, Minneapolis	Previous 8419 Central Ave # 287, Nashville Current 2259 River Rd, Minneapolis Rule survivorship: most recent address	MBR-045708 ENR-114606	Proposed	—
ACT-013444	Outreach address corrected Outreach	Henry Rios: 2185 Palm Dr, San Antonio → 2185 Palm Dr Apt 24, San Antonio	Previous 2185 Palm Dr, San Antonio Current 2185 Palm Dr Apt 24, San Antonio Rule survivorship: most recent address	MBR-045803 ENR-134694	Proposed	—
ACT-017771	Care coordination outreach Next-best-action	Willie Martin: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000005	Proposed	—
ACT-017772	Care coordination outreach Next-best-action	Kimberly Marquez: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000016	Proposed	—
ACT-017773	Care coordination outreach Next-best-action	Michelle Carr: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000033	Proposed	—
ACT-017774	Care coordination outreach Next-best-action	Jack Yang: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000048	Proposed	—
ACT-017775	Care coordination outreach Next-best-action	Gerald Marquez: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000053	Proposed	—
ACT-017776	Care coordination outreach Next-best-action	Richard Santiago: 4 claims, no attributed provider	Claims 4 Recommendation assign PCP and schedule care-coordination call	MBR-000123	Proposed	—
ACT-017777	Care coordination outreach Next-best-action	Kyle Kennedy: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000132	Proposed	—
ACT-017778	Care coordination outreach Next-best-action	Diego West: 4 claims, no attributed provider	Claims 4 Recommendation assign PCP and schedule care-coordination call	MBR-000138	Proposed	—
ACT-017779	Care coordination outreach Next-best-action	Lauren Wang: 4 claims, no attributed provider	Claims 4 Recommendation assign PCP and schedule care-coordination call	MBR-000146	Proposed	—
ACT-017780	Care coordination outreach Next-best-action	Kyle Phillips: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000157	Proposed	—
ACT-017781	Care coordination outreach Next-best-action	Robert Robinson: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000165	Proposed	—
ACT-017782	Care coordination outreach Next-best-action	Wayne Marshall: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000214	Proposed	—
ACT-017783	Care coordination outreach Next-best-action	Barbara Ruiz: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000222	Proposed	—
ACT-017784	Care coordination outreach Next-best-action	Gary Knight: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000224	Proposed	—
ACT-017785	Care coordination outreach Next-best-action	Pamela Matthews: 4 claims, no attributed provider	Claims 4 Recommendation assign PCP and schedule care-coordination call	MBR-000234	Proposed	—
ACT-017786	Care coordination outreach Next-best-action	Albert Jacobs: 3 claims, no attributed provider	Claims 3 Recommendation assign PCP and schedule care-coordination call	MBR-000235	Proposed	—
ACT-017787	Care coordination outreach Next-best-action	Raymond Walsh: 4 claims, no attributed provider	Claims 4 Recommendation assign PCP and schedule care-coordination call	MBR-000241	Proposed	—
ACT-017788	Care coordination outreach Next-best-action	Judith Soto: 4 claims, no attributed provider	Claims 4 Recommendation assign PCP and schedule care-coordination call	MBR-000244	Proposed	—

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Derivation rules

Evaluated after every gold rebuild

1
Eligibility conflict resolved
The records behind one identity disagree on plan code. Survivorship picks the enrollment plan; the eligibility engine is told which one is canonical.
2
Orphan claim re-pointed
A claim arrived without a member ID. Resolution attached it to an identity that has one, so the claims processor can now pay it against the right member.
3
Outreach address corrected
The most recent address on the golden record differs from what enrollment holds. Outreach gets the current address before the next mailing.
4
Outreach suppressed pending steward
The record is sitting in an open steward case. Nothing sensitive is sent until a person decides, so we never message the wrong member.
5
Care coordination outreach
Three or more claims and no provider record. Next-best-action proposes assigning a PCP and scheduling a care-coordination call.
6
New member onboarding
A single, fresh enrollment with no other activity yet. Next-best-action proposes the welcome kit and a digital ID card.
7
Duplicate member record retired
Two or more enrollment records collapsed into one identity. Member services retires the extra cards against the surviving member ID.