Claims workbench/CLM-2026-000021
Professional claim · CMS-1500 · EDI 837P

CLM-2026-000021

Heritage Primary Care Associates, Family Medicine. Service 2026-07-12 at office (POS 11). Received 2026-08-05.

Approved
Billed
$474.00
3 lines
Allowed
$293.88
contract rate applied
Plan pays
$277.14
approved
Member owes
$16.74
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-58602-12
Date of birth
1947-12-01
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-426516
Relationship
Child, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4978
Coverage period
2021-03-01 to present
Deductible
$113.51 of $1,000.0011%
Out-of-pocket maximum
$578.21 of $3,000.0019%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
3703132464
Network
In network
Rendering NPI
8369246375
Location
Tempe, AZ · TIN 64-9033821
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190471Immunization administration—11$27.00$16.74$16.74$0.00Paid
299203Office visit, new patient, low complexity—12$242.00$150.04$0.00$150.04Paid
399213Office visit, established patient, low complexity—12$205.00$127.10$0.00$127.10Paid
Totals$474.00$293.88$16.74$277.14
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-838980
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029984 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-12: NULL (PPO), effective 2021-03-01.
Timely filingPassReceived 24 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (3703132464).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-07-12 09:09

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$474.00
Plan discount
$180.12
contracted rate
Plan paid
$277.14
You may owe
$16.74
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0000222026-07-12Mesa Family Practice$474.00Needs review
CLM-2026-0057612026-07-21Pinecrest GI Associates$4,112.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.