Claims workbench/CLM-2026-000030
Professional claim · CMS-1500 · EDI 837P

CLM-2026-000030

Meadow Physical Therapy, Physical Therapy. Service 2025-12-02 at office (POS 11). Received 2026-05-22.

DeniedOut of network
Billed
$438.00
2 lines
Allowed
$197.10
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO29, CO204, LIM
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-53091-93
Date of birth
1938-05-15
Identity
Verified2 records, confidence 0.97
Claim record
CLMCLM-404645
Relationship
Self, Eden Prairie, MN

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-2060
Coverage period
2025-03-01 to present
Deductible
$825.11 of $2,500.0033%
Out-of-pocket maximum
$1,725.22 of $5,000.0035%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
20 of 20 used

Provider

Billing and rendering

Billing provider
Meadow Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9574290588
Network
Out of network
Rendering NPI
2995070663
Location
Denver, CO · TIN 57-2119772
Authorisation / referral
none / REF441048

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$380.00$171.00——DeniedCO29
297014Electrical stimulation, unattended2511$58.00$26.10——DeniedCO29
Totals$438.00$197.10——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-487727
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022893 (verified, link confidence 0.97).
EligibilityPassActive on 2025-12-02: NAVIGATE-HMO (HMO), effective 2025-03-01.
Timely filingFailCO29Received 171 days after the last date of service (limit 90).
Time limit for filing has expired
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsFailLIMPhysical therapy visits used 20 of 20 for the plan year.
Benefit limit reached
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Meadow Physical Therapy2025-12-02 12:18

    Patient seen for low back pain, unspecified.

  • SystemSystem: Claims system2026-05-22 00:08

    Received more than 90 days after the last date of service. Check for a timely-filing waiver before finalising.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Timely filing: Received 171 days after the last date of service (limit 90). Provider network: Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit. Benefit limits: Physical therapy visits used 20 of 20 for the plan year.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0128442026-03-27Canyon Primary Care Associates$407.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO29scenario: Late filing

Received after the timely-filing limit.