Claims workbench/CLM-2026-000106
Professional claim · CMS-1500 · Provider portal

CLM-2026-000106

Heritage Physical Therapy, Physical Therapy. Service 2026-05-22 at office (POS 11). Received 2026-05-27.

Denied
Billed
$291.00
2 lines
Allowed
$180.42
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
LIM
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-95042-59
Date of birth
1957-03-05
Identity
Verified6 records, confidence 0.99
Claim record
CLMCLM-427480
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-0218
Coverage period
2023-12-01 to present
Deductible
$1,225.55 of $3,500.0035%
Out-of-pocket maximum
$1,190.80 of $7,000.0017%
Copays
office $40.00, specialist $40.00, emergency $250.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
7654570945
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$207.00$128.34——DeniedLIM
297140Manual therapy, 15 minutes—12$84.00$52.08——DeniedLIM
Totals$291.00$180.42——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-659684
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-032533 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-22: MEDICARE-ADV-A (MA), effective 2023-12-01.
Timely filingPassReceived 5 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsFailLIMPhysical therapy visits used 21 of 20 for the plan year.
Benefit limit reached
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-05-22 14:32

    Patient seen for aftercare following joint replacement surgery.

  • SystemSystem: Claims system2026-05-27 06:24

    Member has used the annual physical-therapy visit benefit for the plan year.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Benefit limits: Physical therapy visits used 21 of 20 for the plan year.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0138302026-09-27Riverside Medical Group$312.00Approved
CLM-2026-0194992026-07-07Desert Cardiovascular Associates$1,540.00Approved
CLM-2026-0337312026-05-04Evergreen Digestive Health Center$231.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedLIMscenario: Benefit limit

Annual visit limit exhausted.