Claims workbench/CLM-2026-000133
Professional claim · CMS-1500 · Paper

CLM-2026-000133

Desert Rehabilitation Center, Physical Therapy. Service 2025-11-30 at office (POS 11). Received 2026-01-10.

Denied
Billed
$431.00
2 lines
Allowed
$267.22
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
LIM
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-48577-49
Date of birth
2005-04-15
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-410015
Relationship
Spouse, Scottsdale, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-1155
Coverage period
2023-04-01 to present
Deductible
$446.16 of $1,000.0045%
Out-of-pocket maximum
$359.93 of $3,000.0012%
Copays
office $20.00, specialist $40.00, emergency $150.00
Physical therapy visits
22 of 20 used

Provider

Billing and rendering

Billing provider
Desert Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1142322233
Network
In network
Rendering NPI
6017342554
Location
Mesa, AZ · TIN 33-5650925
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$380.00$235.60——DeniedLIM
297014Electrical stimulation, unattended—11$51.00$31.62——DeniedLIM
Totals$431.00$267.22——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-574656
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002955 (verified, link confidence 0.97).
EligibilityPassActive on 2025-11-30: SELECT-EPO (EPO), effective 2023-04-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Rehabilitation Center (1142322233).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsFailLIMPhysical therapy visits used 22 of 20 for the plan year.
Benefit limit reached
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Rehabilitation Center2025-11-30 18:23

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-01-10 06:40

    Member has used the annual physical-therapy visit benefit for the plan year.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-01-10 08:33

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Benefit limits: Physical therapy visits used 22 of 20 for the plan year.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0119662025-12-22Lakeside Reference Lab$104.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedLIMscenario: Benefit limit

Annual visit limit exhausted.