Claims workbench/CLM-2026-000259
Institutional claim · UB-04 · EDI 837I

CLM-2026-000259

Northgate Bone and Joint Center, Orthopedic Surgery. Service 2026-05-30 at outpatient hospital (POS 22). Received 2026-06-09.

DeniedOut of network
Billed
$7,673.00
1 line
Allowed
$3,452.85
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-85507-79
Date of birth
1984-02-05
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-419288
Relationship
Spouse, Atlanta, GA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6935
Coverage period
2023-11-01 to present
Deductible
$825.37 of $1,500.0055%
Out-of-pocket maximum
$614.70 of $6,000.0010%
Copays
office $25.00, specialist $75.00, emergency $350.00
Physical therapy visits
8 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1493585297
Network
Out of network
Rendering NPI
6225382574
Location
Dallas, TX · TIN 17-2392567
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$7,673.00$3,452.85——DeniedCO197
Totals$7,673.00$3,452.85——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
  • 2. M54.50 Low back pain, unspecified
  • 3. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-175181
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-024435 (verified, link confidence 1.00).
EligibilityPassActive on 2026-05-30: NULL (PPO), effective 2023-11-01.
Timely filingPassReceived 10 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19729881 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Bone and Joint Center2026-05-30 15:01

    Established patient presents with unilateral primary osteoarthritis, left knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-06-09 02:45

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-06-09 16:37

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-175181.pdf5 pages

    Itemised statement totalling $7673.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 29881 require precertification; no authorisation number on the claim. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.