Claims workbench/CLM-2026-000287
Institutional claim · UB-04 · EDI 837I

CLM-2026-000287

Northgate Orthopedic Specialists, Orthopedic Surgery. Service 2026-02-25 to 2026-02-27 at inpatient hospital (POS 21). Received 2026-03-29.

Denied
Billed
$50,128.00
1 line
Allowed
$27,570.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-84201-75
Date of birth
1954-01-19
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-402182
Relationship
Child, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-2930
Coverage period
2023-08-01 to present
Deductible
$746.95 of $2,500.0030%
Out-of-pocket maximum
$19.75 of $7,500.000%
Copays
office $20.00, specialist $40.00, emergency $150.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
7225530493
Network
In network
Rendering NPI
8315818194
Location
Charlotte, NC · TIN 40-3118368
Authorisation / referral
none / REF281273

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$50,128.00$27,570.40——DeniedCO197
Totals$50,128.00$27,570.40——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-942132
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-02-25 to 2026-03-01
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022712 (verified, link confidence 0.99).
EligibilityPassActive on 2026-02-25: NAVIGATE-HMO (HMO), effective 2023-08-01.
Timely filingPassReceived 30 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19727447 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Northgate Orthopedic Specialists (7225530493).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $50,128.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Orthopedic Specialists2026-02-27 16:58

    Follow-up for low back pain, unspecified. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-03-29 04:31

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-03-29 13:04

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-942132.pdf9 pages

    Itemised statement totalling $50128.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 27447 require precertification; no authorisation number on the claim. High-dollar review: Billed $50,128.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.