Claims workbench/CLM-2026-000302
Professional claim · CMS-1500 · Provider portal

CLM-2026-000302

Desert Reference Lab, Clinical Laboratory. Service 2026-03-16 at independent laboratory (POS 81). Received 2026-04-26.

Denied
Billed
$94.00
2 lines
Allowed
$58.28
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-26362-50
Date of birth
1947-04-05
Identity
Verified4 records, confidence 0.98
Claim record
CLMCLM-420057
Relationship
Spouse, Phoenix, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-1938
Coverage period
2021-03-01 to present
Deductible
$1,217.26 of $1,500.0081%
Out-of-pocket maximum
$1,885.31 of $6,000.0031%
Copays
office $25.00, specialist $50.00, emergency $350.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Desert Reference Lab
Clinical Laboratory · taxonomy 291U00000X
NPI
5002077423
Network
In network
Rendering NPI
5002077423
Location
Nashville, TN · TIN 21-2185658
Authorisation / referral
none / REF970288

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
183036Hemoglobin A1c—11$60.00$37.20——DeniedCO18
285025Complete blood count with differential—12$34.00$21.08——DeniedCO18
Totals$94.00$58.28——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. E78.5 Hyperlipidemia, unspecified
Claim header
Patient account
PA-516353
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-027300 (verified, link confidence 0.98).
EligibilityPassActive on 2026-03-16: NAVIGATE-HMO (HMO), effective 2021-03-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-000301: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Reference Lab (5002077423).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Reference Lab2026-03-16 09:38

    Follow-up for essential (primary) hypertension. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-04-26 05:23

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-000301: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0003012026-03-16Desert Reference Lab$94.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.