Claims workbench/CLM-2026-000385
Professional claim · CMS-1500 · EDI 837P

CLM-2026-000385

Desert Internal Medicine Associates, Internal Medicine. Service 2026-02-26 at office (POS 11). Received 2026-03-28.

Denied
Billed
$69.00
1 line
Allowed
$42.78
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-24039-32
Date of birth
1972-02-24
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-427528
Relationship
Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-8566
Coverage period
2021-06-01 to present
Deductible
$2,411.05 of $3,500.0069%
Out-of-pocket maximum
$4,854.71 of $10,500.0046%
Copays
office $20.00, specialist $75.00, emergency $250.00
Physical therapy visits
4 of 20 used

Provider

Billing and rendering

Billing provider
Desert Internal Medicine Associates
Internal Medicine · taxonomy 207R00000X
NPI
3013140306
Network
In network
Rendering NPI
5321305281
Location
Tempe, AZ · TIN 35-1948033
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
180053Comprehensive metabolic panel—11$69.00$42.78——DeniedCO18
Totals$69.00$42.78——
Diagnoses (ICD-10-CM)
  • 1. E11.65 Type 2 diabetes mellitus with hyperglycemiaprincipal
Claim header
Patient account
PA-953796
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019028 (verified, link confidence 0.99).
EligibilityPassActive on 2026-02-26: UNKNOWN (PPO), effective 2021-06-01.
Timely filingPassReceived 30 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-000384: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Internal Medicine Associates (3013140306).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Internal Medicine Associates2026-02-26 12:50

    Follow-up for type 2 diabetes mellitus with hyperglycemia. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-03-28 02:52

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-03-28 12:26

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-000384: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0003842026-02-26Desert Internal Medicine Associates$69.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.