Claims workbench/CLM-2026-000450
Professional claim · CMS-1500 · EDI 837P

CLM-2026-000450

Canyon Counseling Center, Behavioral Health. Service 2026-09-02 at office (POS 11). Received 2026-09-28.

PendedOut of networkIdentity on hold: CASE-001380
Billed
$294.00
1 line
Allowed
$132.30
if approved
Plan pays
—
Pended
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Pend
IDQ
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
none on golden record
Date of birth
1967-02-12
Identity
Provisional1 records, confidence 1.00
Claim record
CLMCLM-400794
Relationship
Spouse

Coverage and accumulators

Found by name and date of birth

Plan
OPTIONS-PPO PPO group GRP-3927
Coverage period
2021-06-01 to present
Deductible
$2,013.90 of $3,500.0058%
Out-of-pocket maximum
$4,051.87 of $10,500.0039%
Copays
office $30.00, specialist $60.00, emergency $150.00
Physical therapy visits
16 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
1279449718
Network
Out of network
Rendering NPI
6447400279
Location
Minneapolis, MN · TIN 48-3708210
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190837Psychotherapy, 60 minutes—11$294.00$132.30——PendedIDQ
Totals$294.00$132.30——
Diagnoses (ICD-10-CM)
  • 1. F41.1 Generalized anxiety disorderprincipal
  • 2. F90.2 ADHD, combined type
Claim header
Patient account
PA-653160
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailIDQMember record is in open steward case CASE-001380; payment withheld until the identity is confirmed.
Member identity under steward review
EligibilityNoteActive on 2026-09-02: OPTIONS-PPO (PPO), effective 2021-06-01. Coverage found by name and date of birth because the claim carried no usable member ID.
Timely filingPassReceived 26 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Counseling Center2026-09-02 13:39

    Patient seen for generalized anxiety disorder.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Member record is in open steward case CASE-001380; payment withheld until the identity is confirmed. Eligibility: Active on 2026-09-02: OPTIONS-PPO (PPO), effective 2021-06-01. Coverage found by name and date of birth because the claim carried no usable member ID. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.