Claims workbench/CLM-2026-000505
Institutional claim · UB-04 · EDI 837I

CLM-2026-000505

Lakeside Bone and Joint Center, Orthopedic Surgery. Service 2026-08-12 at outpatient hospital (POS 22). Received 2026-08-27.

Denied
Billed
$1,804.00
1 line
Allowed
$992.20
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Betty Fox
Member ID
UHC-83505-18
Date of birth
1967-09-04
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-422854
Relationship
Child, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-9390
Coverage period
2021-12-01 to 2026-03-22
Deductible
$767.57 of $1,000.0077%
Out-of-pocket maximum
$439.97 of $4,000.0011%
Copays
office $40.00, specialist $75.00, emergency $150.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
4688502655
Network
In network
Rendering NPI
6366244104
Location
Austin, TX · TIN 36-5200643
Authorisation / referral
PA2025776005 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,804.00$992.20——DeniedCO27
Totals$1,804.00$992.20——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-840822
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-042727 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-08-12 is after coverage terminated on 2026-03-22.
Expenses incurred after coverage terminated
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025776005 on file for 73721.
Provider networkPassIn-network provider Lakeside Bone and Joint Center (4688502655).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Bone and Joint Center2026-08-12 16:14

    Patient seen for unilateral primary osteoarthritis, right knee.

  • SystemSystem: Claims system2026-08-27 00:14

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-08-27 08:23

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Prior auth letterPA2025776005_approval.pdf2 pages

    Utilisation management approval letter for 73721 (MRI lower extremity joint without contrast), valid 2026-08-12 to 2026-11-10.

  • Itemized billitemized_PA-840822.pdf9 pages

    Itemised statement totalling $1804.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-08-12 is after coverage terminated on 2026-03-22.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.