Claims workbench/CLM-2026-000524
Professional claim · CMS-1500 · Provider portal

CLM-2026-000524

Heritage Rehabilitation Center, Physical Therapy. Service 2026-07-31 at office (POS 11). Received 2026-08-11.

Approved
Billed
$293.00
2 lines
Allowed
$181.66
contract rate applied
Plan pays
$156.66
approved
Member owes
$25.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-86254-80
Date of birth
1993-09-19
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-428719
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-8289
Coverage period
2021-03-01 to present
Deductible
$877.36 of $1,000.0088%
Out-of-pocket maximum
$831.31 of $2,000.0042%
Copays
office $25.00, specialist $40.00, emergency $350.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6638399413
Network
In network
Rendering NPI
7154184601
Location
Nashville, TN · TIN 93-4440762
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$228.00$141.36$25.00$116.36Paid
297140Manual therapy, 15 minutes—12$65.00$40.30$0.00$40.30Paid
Totals$293.00$181.66$25.00$156.66
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-931094
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-002084 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-31: MEDICARE-ADV-A (MA), effective 2021-03-01.
Timely filingPassReceived 11 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Rehabilitation Center (6638399413).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Rehabilitation Center2026-07-31 13:04

    Follow-up for aftercare following joint replacement surgery. Plan discussed, medications reconciled.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$293.00
Plan discount
$111.34
contracted rate
Plan paid
$156.66
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0040842026-07-30Valley Reference Lab$125.00Approved
CLM-2026-0314662026-05-27Heritage Clinical Laboratories$85.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.