Claims workbench/CLM-2026-000574
Institutional claim · UB-04 · Provider portal

CLM-2026-000574

Canyon Diagnostic Imaging, Radiology. Service 2026-09-13 at outpatient hospital (POS 22). Received 2026-09-28.

Denied
Billed
$2,004.00
2 lines
Allowed
$1,102.20
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-23031-42
Date of birth
1986-09-06
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-405893
Relationship
Spouse, Orlando, FL

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-6550
Coverage period
2021-10-01 to present
Deductible
$593.04 of $1,500.0040%
Out-of-pocket maximum
$2,345.68 of $6,000.0039%
Copays
office $25.00, specialist $75.00, emergency $150.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Diagnostic Imaging
Radiology · taxonomy 2085R0202X
NPI
6871661313
Network
In network
Rendering NPI
6871661313
Location
Tampa, FL · TIN 87-4174394
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
174177
rev 0350
CT abdomen and pelvis with contrast—11$1,811.00$996.05——DeniedCO197
271046
rev 0320
Chest X-ray, two views—11,2$193.00$106.15——DeniedCO197
Totals$2,004.00$1,102.20——
Diagnoses (ICD-10-CM)
  • 1. R10.9 Unspecified abdominal painprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-390334
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-009821 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-13: CHOICE-PLUS-PPO (PPO), effective 2021-10-01.
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Canyon Diagnostic Imaging (6871661313).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Diagnostic Imaging2026-09-13 16:31

    Patient seen for unspecified abdominal pain.

  • SystemSystem: Claims system2026-09-28 02:44

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-390334.pdf4 pages

    Itemised statement totalling $2004.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.