Claims workbench/CLM-2026-000667
Institutional claim · UB-04 · Provider portal

CLM-2026-000667

Harbor Bone and Joint Center, Orthopedic Surgery. Service 2026-02-21 at outpatient hospital (POS 22). Received 2026-04-07.

Denied
Billed
$2,057.00
1 line
Allowed
$1,131.35
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-55296-65
Date of birth
1956-03-23
Identity
Verified5 records, confidence 0.96
Claim record
CLMCLM-427927
Relationship
Self, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-5331
Coverage period
2025-10-01 to present
Deductible
$267.90 of $1,500.0018%
Out-of-pocket maximum
$2,263.64 of $6,000.0038%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1970418400
Network
In network
Rendering NPI
6152570878
Location
Tampa, FL · TIN 23-8846705
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$2,057.00$1,131.35——DeniedCO197
Totals$2,057.00$1,131.35——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-246547
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003079 (verified, link confidence 0.96).
EligibilityPassActive on 2026-02-21: SELECT-EPO (EPO), effective 2025-10-01.
Timely filingPassReceived 45 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19773721 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Harbor Bone and Joint Center (1970418400).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Bone and Joint Center2026-02-21 17:43

    Established patient presents with unilateral primary osteoarthritis, right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-04-07 00:57

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-04-07 11:10

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-246547.pdf7 pages

    Itemised statement totalling $2057.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 73721 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0159882026-07-24Meadow Diagnostic Imaging$2,021.00Denied
CLM-2026-0043922026-05-23Heritage Behavioral Health$257.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.