Claims workbench/CLM-2026-000766
Institutional claim · UB-04 · EDI 837I

CLM-2026-000766

Lakeside Bone and Joint Center, Orthopedic Surgery. Service 2026-07-15 to 2026-07-18 at inpatient hospital (POS 21). Received 2026-07-21.

Denied
Billed
$38,934.00
1 line
Allowed
$21,413.70
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-74769-25
Date of birth
1973-10-19
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-413500
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group NULL
Coverage period
2023-01-01 to 2026-01-13
Deductible
$886.59 of $1,000.0089%
Out-of-pocket maximum
$262.86 of $2,000.0013%
Copays
office $30.00, specialist $40.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
2952838284
Network
In network
Rendering NPI
4557847223
Location
Phoenix, AZ · TIN 50-3046245
Authorisation / referral
PA2025295213 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$38,934.00$21,413.70——DeniedCO27
Totals$38,934.00$21,413.70——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
Claim header
Patient account
PA-897596
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-07-15 to 2026-07-16
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004317 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-07-15 is after coverage terminated on 2026-01-13.
Expenses incurred after coverage terminated
Timely filingPassReceived 3 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025295213 on file for 27447.
Provider networkPassIn-network provider Lakeside Bone and Joint Center (2952838284).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $38,934.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Bone and Joint Center2026-07-18 09:23

    Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-21 04:12

Attachments

Documents received with the claim

  • Prior auth letterPA2025295213_approval.pdf2 pages

    Utilisation management approval letter for 27447 (Total knee arthroplasty), valid 2026-07-15 to 2026-10-13.

  • Itemized billitemized_PA-897596.pdf7 pages

    Itemised statement totalling $38934.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Eligibility: Date of service 2026-07-15 is after coverage terminated on 2026-01-13. High-dollar review: Billed $38,934.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.