Claims workbench/CLM-2026-001022
Professional claim · CMS-1500 · Provider portal

CLM-2026-001022

Northgate Orthopedic Specialists, Orthopedic Surgery. Service 2026-06-17 at office (POS 11). Received 2026-08-02.

Denied
Billed
$201.00
1 line
Allowed
$124.62
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member
Amanda Li
Member ID
UHC-98440-07
Date of birth
1968-03-22
Identity
Verified5 records, confidence 0.96
Claim record
CLMCLM-431535
Relationship
Self, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-3121
Coverage period
2023-01-01 to present
Deductible
$645.24 of $1,000.0065%
Out-of-pocket maximum
$1,370.96 of $4,000.0034%
Copays
office $25.00, specialist $60.00, emergency $150.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
6545828207
Network
In network
Rendering NPI
1015727435
Location
Miami, FL · TIN 98-4961021
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$201.00$124.62——DeniedCO18
Totals$201.00$124.62——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
Claim header
Patient account
PA-820010
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-033044 (verified, link confidence 0.96).
EligibilityPassActive on 2026-06-17: NAVIGATE-HMO (HMO), effective 2023-01-01.
Timely filingPassReceived 46 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-001021: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Northgate Orthopedic Specialists (6545828207).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Orthopedic Specialists2026-06-17 10:28

    Patient seen for low back pain, unspecified.

  • SystemSystem: Claims system2026-08-02 06:58

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-08-02 16:02

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-001021: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0310432026-08-02Canyon Skin Care Associates$449.00Approved
CLM-2026-0095852026-07-23Pinecrest Internal Medicine Associates$774.00Needs review
CLM-2026-0010212026-06-17Northgate Orthopedic Specialists$201.00Approved
CLM-2026-0311522026-05-03Desert Diabetes Center$323.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.