Claims workbench/CLM-2026-001089
Professional claim · CMS-1500 · EDI 837P

CLM-2026-001089

Heritage Primary Care Associates, Family Medicine. Service 2026-09-07 at office (POS 11). Received 2026-10-05.

Denied
Billed
$329.00
2 lines
Allowed
$203.98
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-09439-74
Date of birth
1980-01-28
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-413228
Relationship
Child, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-1743
Coverage period
2025-03-01 to 2026-07-25
Deductible
$102.15 of $1,500.007%
Out-of-pocket maximum
$622.12 of $3,000.0021%
Copays
office $20.00, specialist $75.00, emergency $350.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
2229159530
Network
In network
Rendering NPI
3308991868
Location
Houston, TX · TIN 14-5202877
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190471Immunization administration—11$42.00$26.04——DeniedCO27
299214Office visit, established patient, moderate complexity—11$287.00$177.94——DeniedCO27
Totals$329.00$203.98——
Diagnoses (ICD-10-CM)
  • 1. E78.5 Hyperlipidemia, unspecifiedprincipal
Claim header
Patient account
PA-412871
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029573 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-09-07 is after coverage terminated on 2026-07-25.
Expenses incurred after coverage terminated
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (2229159530).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-09-07 12:34

    Patient seen for hyperlipidemia, unspecified.

  • SystemSystem: Claims system2026-10-05 04:06

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-10-05 13:47

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-09-07 is after coverage terminated on 2026-07-25.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.