Claims workbench/CLM-2026-001092
Institutional claim · UB-04 · EDI 837I

CLM-2026-001092

Riverside Bone and Joint Center, Orthopedic Surgery. Service 2026-05-01 at outpatient hospital (POS 22). Received 2026-05-13.

Denied
Billed
$1,996.00
1 line
Allowed
$1,097.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-02604-46
Date of birth
1976-06-24
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-424980
Relationship
Spouse, Tempe, AZ

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-2555
Coverage period
2024-04-01 to present
Deductible
$2,234.89 of $2,500.0089%
Out-of-pocket maximum
$3,264.75 of $7,500.0044%
Copays
office $40.00, specialist $50.00, emergency $350.00
Physical therapy visits
1 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
5897697269
Network
In network
Rendering NPI
3183808492
Location
San Diego, CA · TIN 43-7655262
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,996.00$1,097.80——DeniedCO197
Totals$1,996.00$1,097.80——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. S83.241A Other tear of medial meniscus, right knee, initial encounter
  • 3. M17.11 Unilateral primary osteoarthritis, right knee
Claim header
Patient account
PA-507291
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-030540 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-01: SELECT-EPO (EPO), effective 2024-04-01.
Timely filingPassReceived 12 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19773721 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Riverside Bone and Joint Center (5897697269).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Bone and Joint Center2026-05-01 15:52

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-05-13 02:33

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-05-13 12:43

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-507291.pdf8 pages

    Itemised statement totalling $1996.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 73721 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.