Claims workbench/CLM-2026-001113
Institutional claim · UB-04 · EDI 837I

CLM-2026-001113

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2026-07-23 at outpatient hospital (POS 22). Received 2026-08-26.

Denied
Billed
$1,661.00
1 line
Allowed
$913.55
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-27377-95
Date of birth
1956-03-14
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-412886
Relationship
Self, Denver, CO

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-9107
Coverage period
2023-11-01 to present
Deductible
$1,608.62 of $3,500.0046%
Out-of-pocket maximum
$2,080.14 of $7,000.0030%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
3990196263
Network
In network
Rendering NPI
6272754485
Location
Denver, CO · TIN 27-9633140
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
173721
rev 0610
MRI lower extremity joint without contrast—11$1,661.00$913.55——DeniedCO197
Totals$1,661.00$913.55——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-544246
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-017017 (verified, link confidence 0.99).
EligibilityPassActive on 2026-07-23: N/A (PPO), effective 2023-11-01.
Timely filingPassReceived 34 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19773721 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (3990196263).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-07-23 11:56

    Patient seen for unilateral primary osteoarthritis, left knee.

  • SystemSystem: Claims system2026-08-26 04:40

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-08-26 08:19

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-544246.pdf5 pages

    Itemised statement totalling $1661.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 73721 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.