Claims workbench/CLM-2026-001228
Professional claim · CMS-1500 · EDI 837P

CLM-2026-001228

Pinecrest Physical Therapy, Physical Therapy. Service 2026-08-24 at office (POS 11). Received 2026-08-28.

Approved
Billed
$288.00
1 line
Allowed
$178.56
contract rate applied
Plan pays
$138.56
approved
Member owes
$40.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-60245-45
Date of birth
1953-06-14
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-405809
Relationship
Self, Nashville, TN

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group -
Coverage period
2025-04-01 to present
Deductible
$937.05 of $1,500.0062%
Out-of-pocket maximum
$341.16 of $4,500.008%
Copays
office $40.00, specialist $60.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
7048647144
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$288.00$178.56$40.00$138.56Paid
Totals$288.00$178.56$40.00$138.56
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-536286
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-018973 (verified, link confidence 0.99).
EligibilityPassActive on 2026-08-24: OPTIONS-PPO (PPO), effective 2025-04-01.
Timely filingPassReceived 4 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-08-24 13:30

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$288.00
Plan discount
$109.44
contracted rate
Plan paid
$138.56
You may owe
$40.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0012292026-08-24Heritage Rehabilitation Center$288.00Needs review
CLM-2026-0335632026-05-24Meadow Skin Care Associates$367.00Approved
CLM-2026-0340552026-05-16Pinecrest Clinical Laboratories$95.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.