Claims workbench/CLM-2026-001292
Professional claim · CMS-1500 · Paper

CLM-2026-001292

Lakeside Physical Therapy, Physical Therapy. Service 2025-12-16 at office (POS 11). Received 2026-01-26.

Denied
Billed
$126.00
1 line
Allowed
$78.12
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-82115-89
Date of birth
1974-07-18
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-408287
Relationship
Self, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-7510
Coverage period
2024-12-01 to present
Deductible
$250.60 of $500.0050%
Out-of-pocket maximum
$413.47 of $1,500.0028%
Copays
office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits
19 of 20 used

Provider

Billing and rendering

Billing provider
Lakeside Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8769647701
Network
In network
Rendering NPI
3735331944
Location
Austin, TX · TIN 82-6971924
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$126.00$78.12——DeniedCO18
Totals$126.00$78.12——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
Claim header
Patient account
PA-610665
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004522 (verified, link confidence 1.00).
EligibilityPassActive on 2025-12-16: OPTIONS-PPO (PPO), effective 2024-12-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-001291: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Lakeside Physical Therapy (8769647701).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 19 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Lakeside Physical Therapy2025-12-16 11:54

    Patient seen for aftercare following joint replacement surgery.

  • SystemSystem: Claims system2026-01-26 00:10

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-01-26 14:56

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-001291: same member, date of service, procedures and billing provider. Benefit limits: Physical therapy visits used 19 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0012912025-12-16Lakeside Physical Therapy$126.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.