Claims workbench/CLM-2026-001295
Professional claim · CMS-1500 · Provider portal

CLM-2026-001295

Riverside Bone and Joint Center, Orthopedic Surgery. Service 2026-09-12 at office (POS 11). Received 2026-10-10.

DeniedOut of network
Billed
$244.00
1 line
Allowed
$109.80
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-05073-10
Date of birth
1969-02-22
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-404944
Relationship
Spouse, Tucson, AZ

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-2270
Coverage period
2025-10-01 to 2026-03-19
Deductible
$1,725.32 of $2,500.0069%
Out-of-pocket maximum
$2,529.22 of $7,500.0034%
Copays
office $25.00, specialist $60.00, emergency $250.00
Physical therapy visits
6 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
3024134405
Network
Out of network
Rendering NPI
2057024319
Location
Scottsdale, AZ · TIN 60-0197648
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
120610Joint injection, major joint—11$244.00$109.80——DeniedCO27
Totals$244.00$109.80——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-559208
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-028890 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-09-12 is after coverage terminated on 2026-03-19.
Expenses incurred after coverage terminated
Timely filingPassReceived 28 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Bone and Joint Center2026-09-12 12:52

    Patient seen for unilateral primary osteoarthritis, left knee.

  • SystemSystem: Claims system2026-10-10 00:43

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-10-10 09:28

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-09-12 is after coverage terminated on 2026-03-19. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0073942026-04-20Harbor Primary Care Associates$280.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.