Claims workbench/CLM-2026-001377
Professional claim · CMS-1500 · EDI 837P

CLM-2026-001377

Evergreen Rehabilitation Center, Physical Therapy. Service 2025-12-07 at office (POS 11). Received 2026-02-09.

Denied
Billed
$222.00
1 line
Allowed
$137.64
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-61819-10
Date of birth
1946-04-22
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-428140
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-A MA group GRP-3269
Coverage period
2021-04-01 to present
Deductible
$1,824.07 of $2,500.0073%
Out-of-pocket maximum
$1,141.69 of $5,000.0023%
Copays
office $40.00, specialist $75.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
8258289502
Network
In network
Rendering NPI
3327170999
Location
Phoenix, AZ · TIN 14-6171767
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$222.00$137.64——DeniedCO18
Totals$222.00$137.64——
Diagnoses (ICD-10-CM)
  • 1. Z47.1 Aftercare following joint replacement surgeryprincipal
  • 2. M75.100 Unspecified rotator cuff tear, unspecified shoulder
Claim header
Patient account
PA-474185
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-006442 (verified, link confidence 1.00).
EligibilityPassActive on 2025-12-07: MEDICARE-ADV-A (MA), effective 2021-04-01.
Timely filingPassReceived 64 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-001376: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Rehabilitation Center (8258289502).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Rehabilitation Center2025-12-07 10:04

    Patient seen for aftercare following joint replacement surgery.

  • SystemSystem: Claims system2026-02-09 06:24

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-001376: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0271922026-03-03Harbor Regional Medical Center$1,345.00Approved
CLM-2026-0013762025-12-07Evergreen Rehabilitation Center$222.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.