Claims workbench/CLM-2026-001813
Institutional claim · UB-04 · Provider portal

CLM-2026-001813

Mesa Bone and Joint Center, Orthopedic Surgery. Service 2026-03-27 to 2026-03-28 at inpatient hospital (POS 21). Received 2026-05-05.

Pended
Billed
$42,721.00
1 line
Allowed
$23,496.55
if approved
Plan pays
—
Pended
Member owes
—
no coverage
Rules engine
Pend
CO16, N30
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

The claim record could not be attached to a resolved identity. Resolve it in the steward queue first.

Coverage and accumulators

Eligibility

No coverage segment found for this member.

Provider

Billing and rendering

Billing provider
Mesa Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
5449704472
Network
In network
Rendering NPI
7389577710
Location
Minneapolis, MN · TIN 26-9111057
Authorisation / referral
PA2025082039 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$42,721.00$23,496.55——PendedCO16
Totals$42,721.00$23,496.55——
Diagnoses (ICD-10-CM)
  • 1. M17.12 Unilateral primary osteoarthritis, left kneeprincipal
Claim header
Patient account
PA-900073
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-03-27 to 2026-03-30
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 3 needing attention

CheckResultCodeDetail
Member identityFailCO16Claim record is not attached to a resolved identity.
Claim lacks information needed for adjudication
EligibilityFailN30No coverage segment found for the member ID on this claim.
Patient ineligible for this service
Timely filingPassReceived 38 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025082039 on file for 27447.
Provider networkPassIn-network provider Mesa Bone and Joint Center (5449704472).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $42,721.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Pended.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Mesa Bone and Joint Center2026-03-28 17:09

    Patient seen for unilateral primary osteoarthritis, left knee. Procedure completed without complication; length of stay within expected range for the DRG. Discharge summary attached.

  • SystemSystem: Claims system2026-05-05 06:35

    Billed amount exceeds the auto-adjudication ceiling. Requires examiner sign-off under the high-dollar policy.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-05-05 14:52

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Prior auth letterPA2025082039_approval.pdf2 pages

    Utilisation management approval letter for 27447 (Total knee arthroplasty), valid 2026-03-27 to 2026-06-25.

  • Itemized billitemized_PA-900073.pdf3 pages

    Itemised statement totalling $42721.00 across 1 line.

  • Medical recordrecords_PA-900073.pdf22 pages

    Discharge summary and operative report.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules enginePended2026-10-21 13:43
    Member identity: Claim record is not attached to a resolved identity. Eligibility: No coverage segment found for the member ID on this claim. High-dollar review: Billed $42,721.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

ApprovedHIGHscenario: High dollar

Above auto-pay ceiling; payable once an examiner signs off.