Claims workbench/CLM-2026-001997
Professional claim · CMS-1500 · Provider portal

CLM-2026-001997

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2026-08-19 at office (POS 11). Received 2026-09-12.

Denied
Billed
$162.00
1 line
Allowed
$100.44
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-92761-01
Date of birth
1962-05-26
Identity
Verified5 records, confidence 0.99
Claim record
CLMCLM-432794
Relationship
Self, Seattle, WA

Coverage and accumulators

Found by member ID

Plan
NAVIGATE-HMO HMO group GRP-5620
Coverage period
2022-10-01 to 2026-02-11
Deductible
$1,076.81 of $1,500.0072%
Out-of-pocket maximum
$2,096.84 of $4,500.0047%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
14 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
8824040173
Network
In network
Rendering NPI
6588637796
Location
Scottsdale, AZ · TIN 78-6151009
Authorisation / referral
none / REF614223

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$162.00$100.44——DeniedCO27
Totals$162.00$100.44——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-510206
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-012594 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-08-19 is after coverage terminated on 2026-02-11.
Expenses incurred after coverage terminated
Timely filingPassReceived 24 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (8824040173).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-08-19 16:29

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-09-12 06:50

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-09-12 09:32

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-08-19 is after coverage terminated on 2026-02-11.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0069072026-07-13Valley Imaging Center$4,713.00Denied
CLM-2026-0208302026-06-21Sunrise Internal Medicine Associates$238.00Denied
CLM-2026-0296072026-05-24Sunrise Counseling Center$585.00Denied
CLM-2026-0089872026-01-26Mesa Internal Medicine Associates$44.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.