Claims workbench/CLM-2026-002012
Professional claim · CMS-1500 · EDI 837P

CLM-2026-002012

Heritage Physical Therapy, Physical Therapy. Service 2026-07-09 at office (POS 11). Received 2026-07-24.

Approved
Billed
$224.00
2 lines
Allowed
$138.88
contract rate applied
Plan pays
$108.88
approved
Member owes
$30.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-14526-69
Date of birth
1968-02-24
Identity
Verified2 records, confidence 0.97
Claim record
CLMCLM-416307
Relationship
Self, Tampa, FL

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-5977
Coverage period
2024-02-01 to present
Deductible
$314.52 of $2,500.0013%
Out-of-pocket maximum
$1,970.10 of $7,500.0026%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
7650650246
Network
In network
Rendering NPI
9245633315
Location
Miami, FL · TIN 30-1447638
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$188.00$116.56$30.00$86.56Paid
297014Electrical stimulation, unattended—11$36.00$22.32$0.00$22.32Paid
Totals$224.00$138.88$30.00$108.88
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-595778
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-039442 (verified, link confidence 0.97).
EligibilityPassActive on 2026-07-09: UNKNOWN (PPO), effective 2024-02-01.
Timely filingPassReceived 15 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Physical Therapy (7650650246).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 11 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Physical Therapy2026-07-09 11:41

    Patient seen for pain in right knee.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$224.00
Plan discount
$85.12
contracted rate
Plan paid
$108.88
You may owe
$30.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.