Claims workbench/CLM-2026-002181
Professional claim · CMS-1500 · EDI 837P

CLM-2026-002181

Harbor Rehabilitation Center, Physical Therapy. Service 2026-05-14 at office (POS 11). Received 2026-06-10.

Denied
Billed
$223.00
2 lines
Allowed
$138.26
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-33727-01
Date of birth
1977-08-09
Identity
Verified3 records, confidence 0.99
Claim record
CLMCLM-427174
Relationship
Child, Dallas, TX

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-9453
Coverage period
2021-06-01 to present
Deductible
$1,287.30 of $1,500.0086%
Out-of-pocket maximum
$452.24 of $6,000.008%
Copays
office $20.00, specialist $40.00, emergency $250.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Harbor Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
1139592160
Network
In network
Rendering NPI
7250161297
Location
Mesa, AZ · TIN 48-8489623
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$140.00$86.80——DeniedCO18
297140Manual therapy, 15 minutes—11$83.00$51.46——DeniedCO18
Totals$223.00$138.26——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-779627
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-021378 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-14: SELECT-EPO (EPO), effective 2021-06-01.
Timely filingPassReceived 27 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-002180: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Harbor Rehabilitation Center (1139592160).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 5 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Harbor Rehabilitation Center2026-05-14 12:56

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-06-10 00:48

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-002180: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0021802026-05-14Harbor Rehabilitation Center$223.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.