Claims workbench/CLM-2026-002281
Institutional claim · UB-04 · EDI 837I

CLM-2026-002281

Northgate Bone and Joint Center, Orthopedic Surgery. Service 2025-12-25 to 2025-12-26 at inpatient hospital (POS 21). Received 2026-01-07.

Needs reviewOut of network
Billed
$47,343.00
1 line
Allowed
$21,304.35
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Review
HIGH
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-15603-56
Date of birth
1978-03-24
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-400957
Relationship
Spouse, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-6776
Coverage period
2022-08-01 to present
Deductible
$811.68 of $1,000.0081%
Out-of-pocket maximum
$970.66 of $2,000.0049%
Copays
office $40.00, specialist $50.00, emergency $150.00
Physical therapy visits
9 of 20 used

Provider

Billing and rendering

Billing provider
Northgate Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
1493585297
Network
Out of network
Rendering NPI
7452950315
Location
Dallas, TX · TIN 17-2392567
Authorisation / referral
PA2026821322 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$47,343.00$21,304.35——Review
Totals$47,343.00$21,304.35——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M17.12 Unilateral primary osteoarthritis, left knee
  • 3. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-166190
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2025-12-25 to 2025-12-28
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001967 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-25: OPTIONS-PPO (PPO), effective 2022-08-01.
Timely filingPassReceived 12 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2026821322 on file for 27447.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $47,343.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Northgate Bone and Joint Center2025-12-26 10:14

    Patient seen for pain in right knee. Procedure completed without complication; length of stay within expected range for the DRG. Discharge summary attached.

  • SystemSystem: Claims system2026-01-07 06:18

    Billed amount exceeds the auto-adjudication ceiling. Requires examiner sign-off under the high-dollar policy.

  • AdministrativeExaminer: R. Patel (Claims Examiner II)2026-01-07 10:46

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

  • Prior auth letterPA2026821322_approval.pdf2 pages

    Utilisation management approval letter for 27447 (Total knee arthroplasty), valid 2025-12-25 to 2026-03-25.

  • Itemized billitemized_PA-166190.pdf3 pages

    Itemised statement totalling $47343.00 across 1 line.

  • Medical recordrecords_PA-166190.pdf15 pages

    Discharge summary and operative report.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply. High-dollar review: Billed $47,343.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
  2. AI recommendationApproved2026-10-21 14:15
    The claim for total knee arthroplasty is supported by the prior authorisation [A1], the clinical note [N1], and the medical record [A3]. The member is eligible and the service is medically necessary. The billed amount exceeds the auto-adjudication ceiling, requiring examiner sign-off [N2]. The provider is out-of-network, but the service is covered under the member's plan. The claim is not a duplicate and is within the timely filing limit. All required documentation is present.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-21 14:15 · 935c5fc8

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95Needs examiner sign-off Validated

The claim for total knee arthroplasty is supported by the prior authorisation [A1], the clinical note [N1], and the medical record [A3]. The member is eligible and the service is medically necessary. The billed amount exceeds the auto-adjudication ceiling, requiring examiner sign-off [N2]. The provider is out-of-network, but the service is covered under the member's plan. The claim is not a duplicate and is within the timely filing limit. All required documentation is present.

Evidence cited: [C][DX][L1][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][A1][A2][A3]
Latency
2,310 ms
Tokens
1,477 in / 262 out
Cost
$0.0020
Input hash ef426489475ff8ae… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
529 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

ApprovedHIGHscenario: High dollar

Above auto-pay ceiling; payable once an examiner signs off.