Claims workbench/CLM-2026-002323
Institutional claim · UB-04 · Provider portal

CLM-2026-002323

Heritage Imaging Center, Radiology. Service 2026-01-07 at outpatient hospital (POS 22). Received 2026-01-25.

Denied
Billed
$1,888.00
1 line
Allowed
$1,038.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-57711-14
Date of birth
1938-07-14
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-408805
Relationship
Self, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
N/A PPO group GRP-1914
Coverage period
2021-03-01 to present
Deductible
$433.87 of $1,000.0043%
Out-of-pocket maximum
$1,462.03 of $3,000.0049%
Copays
office $25.00, specialist $60.00, emergency $350.00
Physical therapy visits
9 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Imaging Center
Radiology · taxonomy 2085R0202X
NPI
4466693437
Network
In network
Rendering NPI
4466693437
Location
Atlanta, GA · TIN 36-7680074
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
174177
rev 0350
CT abdomen and pelvis with contrast—11$1,888.00$1,038.40——DeniedCO197
Totals$1,888.00$1,038.40——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
Claim header
Patient account
PA-693442
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-007462 (verified, link confidence 0.99).
EligibilityPassActive on 2026-01-07: N/A (PPO), effective 2021-03-01.
Timely filingPassReceived 18 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19774177 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Heritage Imaging Center (4466693437).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Imaging Center2026-01-07 17:39

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-01-25 01:32

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-693442.pdf2 pages

    Itemised statement totalling $1888.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 74177 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.