Claims workbench/CLM-2026-002542
Professional claim · CMS-1500 · EDI 837P

CLM-2026-002542

Valley Rehabilitation Center, Physical Therapy. Service 2026-02-16 at office (POS 11). Received 2026-02-25.

Denied
Billed
$276.00
1 line
Allowed
$171.12
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-84006-39
Date of birth
1991-10-28
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-421711
Relationship
Spouse, Gilbert, AZ

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-3756
Coverage period
2024-07-01 to 2026-02-01
Deductible
$129.60 of $3,500.004%
Out-of-pocket maximum
$3,371.76 of $14,000.0024%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
2 of 20 used

Provider

Billing and rendering

Billing provider
Valley Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
6713462326
Network
In network
Rendering NPI
6793107999
Location
Tempe, AZ · TIN 20-6528291
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$276.00$171.12——DeniedCO27
Totals$276.00$171.12——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-892796
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-015707 (verified, link confidence 0.99).
EligibilityFailCO27Date of service 2026-02-16 is after coverage terminated on 2026-02-01.
Expenses incurred after coverage terminated
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Valley Rehabilitation Center (6713462326).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 2 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Valley Rehabilitation Center2026-02-16 09:38

    Established patient presents with low back pain, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-02-25 00:48

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-02-16 is after coverage terminated on 2026-02-01.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.