Claims workbench/CLM-2026-002601
Professional claim · CMS-1500 · EDI 837P

CLM-2026-002601

Sunrise Behavioral Health, Behavioral Health. Service 2026-05-12 at office (POS 11). Received 2026-06-13.

Approved
Billed
$218.00
1 line
Allowed
$135.16
contract rate applied
Plan pays
$85.16
approved
Member owes
$50.00
copay / deductible / 30% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-85281-63
Date of birth
1944-10-03
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-414359
Relationship
Self, Columbus, OH

Coverage and accumulators

Found by member ID

Plan
- PPO group GRP-5317
Coverage period
2025-02-01 to present
Deductible
$876.49 of $2,500.0035%
Out-of-pocket maximum
$4,847.75 of $10,000.0048%
Copays
office $40.00, specialist $50.00, emergency $250.00
Physical therapy visits
3 of 20 used

Provider

Billing and rendering

Billing provider
Sunrise Behavioral Health
Behavioral Health · taxonomy 103T00000X
NPI
9180644400
Network
In network
Rendering NPI
1575485507
Location
Dallas, TX · TIN 81-8341944
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190834Psychotherapy, 45 minutes—11$218.00$135.16$50.00$85.16Paid
Totals$218.00$135.16$50.00$85.16
Diagnoses (ICD-10-CM)
  • 1. F43.10 Post-traumatic stress disorder, unspecifiedprincipal
Claim header
Patient account
PA-115204
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-026350 (verified, link confidence 0.99).
EligibilityPassActive on 2026-05-12: - (PPO), effective 2025-02-01.
Timely filingPassReceived 32 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Sunrise Behavioral Health (9180644400).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Sunrise Behavioral Health2026-05-12 11:30

    Established patient presents with post-traumatic stress disorder, unspecified; symptoms reviewed and vitals within expected range. Authorisation was obtained by phone from the plan on the day before service; reference number recorded on the face sheet.

  • SystemSystem: Claims system2026-06-13 05:30

    Authorisation number on the claim does not match the UM system format. Provider states it was issued by phone.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-06-13 11:46

    Member services inquiry logged on this claim; member asked about the status of payment.

Attachments

Documents received with the claim

  • Prior auth letterface_sheet_PA-115204.pdf1 page

    Provider face sheet with a handwritten authorisation reference; no plan letterhead.

Explanation of benefits

What the member will see

Amount billed
$218.00
Plan discount
$82.84
contracted rate
Plan paid
$85.16
You may owe
$50.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-22 12:44
    Clean claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO197scenario: Auth unverifiable

Authorisation must be confirmed with UM before payment.