Claims workbench/CLM-2026-002688
Professional claim · CMS-1500 · EDI 837P

CLM-2026-002688

Meadow Physical Therapy, Physical Therapy. Service 2025-11-25 at office (POS 11). Received 2026-01-03.

DeniedOut of network
Billed
$308.00
1 line
Allowed
$138.60
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO204
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-80095-34
Date of birth
1980-01-24
Identity
Verified4 records, confidence 0.93
Claim record
CLMCLM-430801
Relationship
Spouse, Chandler, AZ

Coverage and accumulators

Found by member ID

Plan
CORE-HMO HMO group GRP-2692
Coverage period
2025-11-01 to 2026-07-13
Deductible
$502.36 of $1,000.0050%
Out-of-pocket maximum
$658.67 of $2,000.0033%
Copays
office $30.00, specialist $50.00, emergency $150.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Meadow Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
9574290588
Network
Out of network
Rendering NPI
9424495775
Location
Denver, CO · TIN 57-2119772
Authorisation / referral
none / REF107921

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—41$308.00$138.60——DeniedCO204
Totals$308.00$138.60——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. M54.50 Low back pain, unspecified
Claim header
Patient account
PA-550692
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-000896 (verified, link confidence 0.93).
EligibilityPassActive on 2025-11-25: CORE-HMO (HMO), effective 2025-11-01, terms 2026-07-13.
Timely filingPassReceived 39 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkFailCO204Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit.
Service not covered under the member's plan
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsNotePhysical therapy visits used 18 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Meadow Physical Therapy2025-11-25 17:01

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-01-03 06:25

    Billing provider is out of network and the member's plan has no out-of-network benefit outside of emergencies.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Provider network: Billing provider 9574290588 is out of network and the HMO plan has no out-of-network benefit. Benefit limits: Physical therapy visits used 18 of 20.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0117412026-05-14Mesa Physical Therapy$431.00Approved
CLM-2026-0345982026-05-20Mesa Internal Medicine Associates$246.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO204scenario: Oon hmo

No out-of-network benefit on this plan.