Claims workbench/CLM-2026-002779
Institutional claim · UB-04 · EDI 837I

CLM-2026-002779

Evergreen Digestive Health Center, Gastroenterology. Service 2025-12-15 at outpatient hospital (POS 22). Received 2026-01-05.

Denied
Billed
$1,512.00
1 line
Allowed
$831.60
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-60171-08
Date of birth
1982-04-25
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-429893
Relationship
Spouse, Sacramento, CA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-4670
Coverage period
2025-03-01 to present
Deductible
$87.94 of $1,500.006%
Out-of-pocket maximum
$452.60 of $4,500.0010%
Copays
office $30.00, specialist $50.00, emergency $250.00
Physical therapy visits
7 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
7438481310
Network
In network
Rendering NPI
1444219400
Location
San Diego, CA · TIN 71-8732123
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
145378
rev 0750
Colonoscopy, diagnostic—11$1,512.00$831.60——DeniedCO197
Totals$1,512.00$831.60——
Diagnoses (ICD-10-CM)
  • 1. Z12.11 Encounter for screening for malignant neoplasm of colonprincipal
  • 2. K58.0 Irritable bowel syndrome with diarrhea
Claim header
Patient account
PA-160191
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-001411 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-15: CHOICE-PLUS-PPO (PPO), effective 2025-03-01.
Timely filingPassReceived 21 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19745378 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Evergreen Digestive Health Center (7438481310).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Digestive Health Center2025-12-15 18:14

    Established patient presents with encounter for screening for malignant neoplasm of colon; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-01-05 06:10

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-01-05 15:26

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-160191.pdf3 pages

    Itemised statement totalling $1512.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 45378 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.