Claims workbench/CLM-2026-002810
Professional claim · CMS-1500 · Provider portal

CLM-2026-002810

Desert Medical Group, Internal Medicine. Service 2026-07-27 at office (POS 11). Received 2026-08-21.

Denied
Billed
$329.00
2 lines
Allowed
$203.98
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-31366-36
Date of birth
2007-04-08
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-406638
Relationship
Self, San Antonio, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-2637
Coverage period
2025-04-01 to 2026-03-16
Deductible
$337.36 of $3,500.0010%
Out-of-pocket maximum
$1,905.32 of $14,000.0014%
Copays
office $20.00, specialist $60.00, emergency $250.00
Physical therapy visits
21 of 20 used

Provider

Billing and rendering

Billing provider
Desert Medical Group
Internal Medicine · taxonomy 207R00000X
NPI
4556045621
Network
In network
Rendering NPI
5418103292
Location
Scottsdale, AZ · TIN 56-2756422
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
180053Comprehensive metabolic panel—11$67.00$41.54——DeniedCO27
299214Office visit, established patient, moderate complexity—11,2$262.00$162.44——DeniedCO27
Totals$329.00$203.98——
Diagnoses (ICD-10-CM)
  • 1. E11.65 Type 2 diabetes mellitus with hyperglycemiaprincipal
  • 2. J44.9 COPD, unspecified
  • 3. I10 Essential (primary) hypertension
Claim header
Patient account
PA-974670
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-029786 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-07-27 is after coverage terminated on 2026-03-16.
Expenses incurred after coverage terminated
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Desert Medical Group (4556045621).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Desert Medical Group2026-07-27 17:20

    Patient seen for type 2 diabetes mellitus with hyperglycemia.

  • SystemSystem: Claims system2026-08-21 06:04

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-08-21 08:07

    Called the provider office; awaiting documentation.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-07-27 is after coverage terminated on 2026-03-16.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.