Claims workbench/CLM-2026-002843
Professional claim · CMS-1500 · Paper

CLM-2026-002843

Pinecrest Heart Institute, Cardiology. Service 2026-06-13 at office (POS 11). Received 2026-07-22.

Denied
Billed
$593.00
2 lines
Allowed
$367.66
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-00785-53
Date of birth
1998-08-12
Identity
Verified4 records, confidence 1.00
Claim record
CLMCLM-427951
Relationship
Self, Charlotte, NC

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-4048
Coverage period
2021-09-01 to 2026-04-27
Deductible
$1,905.39 of $2,500.0076%
Out-of-pocket maximum
$1,274.75 of $7,500.0017%
Copays
office $20.00, specialist $40.00, emergency $350.00
Physical therapy visits
5 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Heart Institute
Cardiology · taxonomy 207RC0000X
NPI
8218526324
Network
In network
Rendering NPI
5431865422
Location
Mesa, AZ · TIN 32-1379406
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199214Office visit, established patient, moderate complexity—11$309.00$191.58——DeniedCO27
293224Holter monitor, 48 hours—12$284.00$176.08——DeniedCO27
Totals$593.00$367.66——
Diagnoses (ICD-10-CM)
  • 1. I50.9 Heart failure, unspecifiedprincipal
Claim header
Patient account
PA-706777
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-039217 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-06-13 is after coverage terminated on 2026-04-27.
Expenses incurred after coverage terminated
Timely filingPassReceived 39 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Heart Institute (8218526324).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Heart Institute2026-06-13 17:12

    Established patient presents with heart failure, unspecified; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-07-22 06:14

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-07-22 10:54

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-06-13 is after coverage terminated on 2026-04-27.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0056102026-07-24Desert Family Practice$60.00Denied

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.