Claims workbench/CLM-2026-002963
Institutional claim · UB-04 · EDI 837I

CLM-2026-002963

Pinecrest Bone and Joint Center, Orthopedic Surgery. Service 2026-06-26 to 2026-06-29 at inpatient hospital (POS 21). Received 2026-07-08.

Denied
Billed
$30,342.00
1 line
Allowed
$16,688.10
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-69187-33
Date of birth
2001-03-11
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-417055
Relationship
Child, Austin, TX

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group N/A
Coverage period
2021-04-01 to present
Deductible
$92.60 of $3,500.003%
Out-of-pocket maximum
$4,766.67 of $10,500.0045%
Copays
office $25.00, specialist $50.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Bone and Joint Center
Orthopedic Surgery · taxonomy 207X00000X
NPI
2148364427
Network
In network
Rendering NPI
9608086507
Location
Tampa, FL · TIN 14-7269323
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$30,342.00$16,688.10——DeniedCO197
Totals$30,342.00$16,688.10——
Diagnoses (ICD-10-CM)
  • 1. M17.11 Unilateral primary osteoarthritis, right kneeprincipal
Claim header
Patient account
PA-419853
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2026-06-26 to 2026-06-29
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-037786 (verified, link confidence 1.00).
EligibilityPassActive on 2026-06-26: CHOICE-PLUS-PPO (PPO), effective 2021-04-01.
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19727447 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Pinecrest Bone and Joint Center (2148364427).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $30,342.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Bone and Joint Center2026-06-29 09:59

    Follow-up for unilateral primary osteoarthritis, right knee. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-07-08 00:17

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: M. Alvarez (Claims Examiner I)2026-07-08 14:33

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-419853.pdf4 pages

    Itemised statement totalling $30342.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Prior authorisation: 27447 require precertification; no authorisation number on the claim. High-dollar review: Billed $30,342.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.