Claims workbench/CLM-2026-003045
Professional claim · CMS-1500 · EDI 837P

CLM-2026-003045

Heritage Primary Care Associates, Family Medicine. Service 2026-09-26 at office (POS 11). Received 2026-10-05.

Denied
Billed
$142.00
1 line
Allowed
$88.04
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO27
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-51174-59
Date of birth
1980-12-17
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-430254
Relationship
Self, San Diego, CA

Coverage and accumulators

Found by member ID

Plan
CHOICE-PLUS-PPO PPO group GRP-9507
Coverage period
2021-10-01 to 2026-08-18
Deductible
$939.85 of $2,500.0038%
Out-of-pocket maximum
$2,743.07 of $10,000.0027%
Copays
office $40.00, specialist $50.00, emergency $150.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Primary Care Associates
Family Medicine · taxonomy 207Q00000X
NPI
2218360602
Network
In network
Rendering NPI
9462803757
Location
Atlanta, GA · TIN 79-7884821
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
199213Office visit, established patient, low complexity—11$142.00$88.04——DeniedCO27
Totals$142.00$88.04——
Diagnoses (ICD-10-CM)
  • 1. I10 Essential (primary) hypertensionprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
  • 3. J06.9 Acute upper respiratory infection, unspecified
Claim header
Patient account
PA-296018
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-041248 (verified, link confidence 1.00).
EligibilityFailCO27Date of service 2026-09-26 is after coverage terminated on 2026-08-18.
Expenses incurred after coverage terminated
Timely filingPassReceived 9 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Heritage Primary Care Associates (2218360602).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Primary Care Associates2026-09-26 13:19

    Established patient presents with essential (primary) hypertension; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-10-05 02:38

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-10-05 15:14

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Eligibility: Date of service 2026-09-26 is after coverage terminated on 2026-08-18.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0134692026-07-23Northgate Reference Lab$173.00Needs review

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO27scenario: Coverage terminated

Service after coverage termination.