Claims workbench/CLM-2026-003164
Institutional claim · UB-04 · Provider portal

CLM-2026-003164

Cornerstone Digestive Health Center, Gastroenterology. Service 2026-09-13 at outpatient hospital (POS 22). Received 2026-10-18.

Denied
Billed
$2,851.00
2 lines
Allowed
$1,568.05
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 10% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-74984-66
Date of birth
2006-05-23
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-421866
Relationship
Self, Houston, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-9306
Coverage period
2025-12-01 to present
Deductible
$581.46 of $1,500.0039%
Out-of-pocket maximum
$1,288.81 of $3,000.0043%
Copays
office $30.00, specialist $50.00, emergency $350.00
Physical therapy visits
18 of 20 used

Provider

Billing and rendering

Billing provider
Cornerstone Digestive Health Center
Gastroenterology · taxonomy 207RG0100X
NPI
4838407417
Network
In network
Rendering NPI
1817980141
Location
Los Angeles, CA · TIN 73-5559083
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
188305
rev 0310
Surgical pathology, level IV—11$222.00$122.10——DeniedCO197
245378
rev 0750
Colonoscopy, diagnostic—11,2$2,629.00$1,445.95——DeniedCO197
Totals$2,851.00$1,568.05——
Diagnoses (ICD-10-CM)
  • 1. K58.0 Irritable bowel syndrome with diarrheaprincipal
  • 2. Z12.11 Encounter for screening for malignant neoplasm of colon
Claim header
Patient account
PA-755465
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-014859 (verified, link confidence 0.97).
EligibilityPassActive on 2026-09-13: OPTIONS-PPO (PPO), effective 2025-12-01.
Timely filingPassReceived 35 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19745378 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Cornerstone Digestive Health Center (4838407417).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Cornerstone Digestive Health Center2026-09-13 13:25

    Follow-up for irritable bowel syndrome with diarrhea. Plan discussed, medications reconciled.

  • SystemSystem: Claims system2026-10-18 06:54

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: D. Okafor (Medical Director, MD)2026-10-18 17:01

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-755465.pdf6 pages

    Itemised statement totalling $2851.00 across 2 lines.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 45378 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.