Claims workbench/CLM-2026-003415

Institutional claim · UB-04 · Provider portal

CLM-2026-003415

Desert Rehabilitation Center, Physical Therapy. Service 2025-12-23 at outpatient hospital (POS 22). Received 2026-01-15.

Needs review

Billed

$7,308.00

1 line

Allowed

$4,019.40

if approved

Plan pays

—

Needs review

Member owes

—

copay / deductible / 10% coinsurance

Rules engine

Review

CO50

Decided by

Nobody yet

open

Member

Resolved through the identity graph

Member: Jeffrey Harrison
Member ID: UHC-17502-07
Date of birth: 1942-09-28
Identity: Verified5 records, confidence 0.99
Claim record: CLMCLM-421965
Relationship: Self, Las Vegas, NV

Coverage and accumulators

Found by member ID

Plan: CORE-HMO HMO group GRP-9668
Coverage period: 2022-11-01 to present
Deductible: $1,348.94 of $2,500.0054%
Out-of-pocket maximum: $3,018.07 of $7,500.0040%
Copays: office $30.00, specialist $40.00, emergency $250.00
Physical therapy visits: 21 of 20 used

Provider

Billing and rendering

Billing provider: Desert Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI: 1142322233
Network: In network
Rendering NPI: 2570226300
Location: Mesa, AZ · TIN 33-5650925
Authorisation / referral: PA2026291961 / REF665966

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

Line	Code	Description	Mod.	Units	Dx	Billed	Allowed	Member	Plan	Line status
1	70553 rev 0610	MRI brain with and without contrast	—	4	1	$7,308.00	$4,019.40	—	—	Review
Totals						$7,308.00	$4,019.40	—	—

Diagnoses (ICD-10-CM)

1. Z00.00 Encounter for general adult medical examination without abnormal findingsprincipal

Claim header

Patient account: PA-423892
Frequency code: 1 (original)
Accident: No
DRG: —
Admit / discharge: —
Landed: 2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

Check	Result	Code	Detail
Member identity	Pass		Attached to MBR-003965 (verified, link confidence 0.99).
Eligibility	Pass		Active on 2025-12-23: CORE-HMO (HMO), effective 2022-11-01.
Timely filing	Pass		Received 23 days after service (limit 90).
Duplicate check	Pass		No matching prior claim in the duplicate window.
Prior authorisation	Pass		Authorisation PA2026291961 on file for 70553.
Provider network	Pass		In-network provider Desert Rehabilitation Center (1142322233).
Medical necessity	Review	CO50	70553 billed with routine diagnosis Z00.00; clinical notes must support necessity. Not medically necessary per payer policy
Bundling (NCCI)	Pass		No bundling conflicts.
Benefit limits	Pass		No limited benefit on this claim.
Completeness	Pass		Required documentation present.
High-dollar review	Pass		Within the auto-adjudication ceiling.

Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

ClinicalProvider: Desert Rehabilitation Center2025-12-23 11:00
Established patient presents with encounter for general adult medical examination without abnormal findings; symptoms reviewed and vitals within expected range.
SystemSystem: Claims system2026-01-15 00:28
Member has used the annual physical-therapy visit benefit for the plan year.

Attachments

Documents received with the claim

Prior auth letterPA2026291961_approval.pdf2 pages
Utilisation management approval letter for 70553 (MRI brain with and without contrast), valid 2025-12-23 to 2026-03-23.
Itemized billitemized_PA-423892.pdf5 pages
Itemised statement totalling $7308.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

Rules engineReview2026-10-22 12:44
Medical necessity: 70553 billed with routine diagnosis Z00.00; clinical notes must support necessity.

Other claims for this member

Same resolved identity

Claim	Service	Provider	Billed	Status
CLM-2026-021413	2026-02-21	Evergreen GI Associates	$235.00	Approved
CLM-2026-021511	2026-02-03	Lakeside Skin Care Associates	$906.00	Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome

Approve and pay as pricedAllowed amount, member responsibility and plan payment are applied to every line.DenyNo payment. Reason codes go on the remittance advice and the member's explanation of benefits.Pend for informationHold the claim; a development letter or confirmation is needed before it can be finalised.Refer to special investigationsRoute to the SIU for a fraud, waste and abuse review. No payment until cleared.

Examiner rationale *

At least 8 characters (0/8)

ExaminerR. Patel (Claims Examiner II)

Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedLIMscenario: Benefit limit

Annual visit limit exhausted.

Review queue Member identity