Claims workbench/CLM-2026-003531
Professional claim · CMS-1500 · Provider portal

CLM-2026-003531

Evergreen Rehabilitation Center, Physical Therapy. Service 2026-02-26 at office (POS 11). Received 2026-03-28.

Denied
Billed
$334.00
2 lines
Allowed
$207.08
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 20% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-09021-94
Date of birth
1995-05-02
Identity
Verified3 records, confidence 0.96
Claim record
CLMCLM-420737
Relationship
Self, Los Angeles, CA

Coverage and accumulators

Found by member ID

Plan
MEDICARE-ADV-B MA group GRP-0626
Coverage period
2024-08-01 to 2026-06-16
Deductible
$630.63 of $3,500.0018%
Out-of-pocket maximum
$6,403.32 of $14,000.0046%
Copays
office $25.00, specialist $50.00, emergency $250.00
Physical therapy visits
10 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Rehabilitation Center
Physical Therapy · taxonomy 225100000X
NPI
8258289502
Network
In network
Rendering NPI
3206524472
Location
Phoenix, AZ · TIN 14-6171767
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—21$154.00$95.48——DeniedCO18
297161PT evaluation, low complexity—12$180.00$111.60——DeniedCO18
Totals$334.00$207.08——
Diagnoses (ICD-10-CM)
  • 1. M25.561 Pain in right kneeprincipal
  • 2. Z47.1 Aftercare following joint replacement surgery
Claim header
Patient account
PA-616279
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-004721 (verified, link confidence 0.96).
EligibilityPassActive on 2026-02-26: MEDICARE-ADV-B (MA), effective 2024-08-01, terms 2026-06-16.
Timely filingPassReceived 30 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-003530: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Evergreen Rehabilitation Center (8258289502).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 10 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Rehabilitation Center2026-02-26 16:14

    Established patient presents with pain in right knee; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-03-28 00:26

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Duplicate check: Exact duplicate of CLM-2026-003530: same member, date of service, procedures and billing provider.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0035302026-02-26Evergreen Rehabilitation Center$334.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.