Claims workbench/CLM-2026-003556
Institutional claim · UB-04 · EDI 837I

CLM-2026-003556

Riverside Orthopedic Specialists, Orthopedic Surgery. Service 2025-12-23 to 2025-12-25 at inpatient hospital (POS 21). Received 2026-01-19.

Needs review
Billed
$43,128.00
1 line
Allowed
$23,720.40
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
HIGH
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-91228-72
Date of birth
1978-07-08
Identity
Verified3 records, confidence 0.97
Claim record
CLMCLM-424656
Relationship
Spouse, Denver, CO

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-5992
Coverage period
2024-07-01 to present
Deductible
$134.87 of $500.0027%
Out-of-pocket maximum
$202.46 of $1,500.0013%
Copays
office $40.00, specialist $75.00, emergency $350.00
Physical therapy visits
9 of 20 used

Provider

Billing and rendering

Billing provider
Riverside Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
5513308960
Network
In network
Rendering NPI
8935951169
Location
Minneapolis, MN · TIN 38-7701279
Authorisation / referral
PA2025614439 / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
127447
rev 0360
Total knee arthroplasty—11$43,128.00$23,720.40——Review
Totals$43,128.00$23,720.40——
Diagnoses (ICD-10-CM)
  • 1. S83.241A Other tear of medial meniscus, right knee, initial encounterprincipal
  • 2. M25.561 Pain in right knee
Claim header
Patient account
PA-175918
Frequency code
1 (original)
Accident
No
DRG
470
Admit / discharge
2025-12-23 to 2025-12-27
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-005739 (verified, link confidence 0.97).
EligibilityPassActive on 2025-12-23: SELECT-EPO (EPO), effective 2024-07-01.
Timely filingPassReceived 25 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassAuthorisation PA2025614439 on file for 27447.
Provider networkPassIn-network provider Riverside Orthopedic Specialists (5513308960).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewReviewHIGHBilled $43,128.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
Billed amount above auto-pay ceiling
Evaluated 2026-10-22 12:44 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Riverside Orthopedic Specialists2025-12-25 15:09

    Patient seen for other tear of medial meniscus, right knee, initial encounter. Procedure completed without complication; length of stay within expected range for the DRG. Discharge summary attached.

  • SystemSystem: Claims system2026-01-19 05:24

    Billed amount exceeds the auto-adjudication ceiling. Requires examiner sign-off under the high-dollar policy.

  • AdministrativeExaminer: L. Brooks (Nurse Reviewer, RN)2026-01-19 16:46

    Escalated to nurse reviewer for clinical opinion.

Attachments

Documents received with the claim

  • Prior auth letterPA2025614439_approval.pdf2 pages

    Utilisation management approval letter for 27447 (Total knee arthroplasty), valid 2025-12-23 to 2026-03-23.

  • Itemized billitemized_PA-175918.pdf4 pages

    Itemised statement totalling $43128.00 across 1 line.

  • Medical recordrecords_PA-175918.pdf16 pages

    Discharge summary and operative report.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-22 12:44
    High-dollar review: Billed $43,128.00 exceeds the auto-adjudication ceiling of $15,000.00; examiner sign-off required.
  2. AI recommendationApproved2026-10-23 19:19
    The claim for total knee arthroplasty is supported by the member's active coverage [COV], in-network provider status [R-network], and prior authorisation [R-prior_auth]. The clinical note [N1] and discharge summary [A3] confirm the medical necessity and completion of the procedure. Although the billed amount [C] exceeds the auto-adjudication ceiling [R-high_dollar], the claim is otherwise complete and passes all other checks. The allowed amount is $23,720.40, which is within the member's coverage limits.
  3. AI recommendation recordedR. Patel (Claims Examiner II)2026-10-23 19:19 · cf2cbaed

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0258452026-05-28Harbor Physical Therapy$255.00Approved

AI recommendation

apac.amazon.nova-pro-v1:0 · prompt adjudicate-v1 · policy v1 · assist mode

Approvedconfidence 0.95Needs examiner sign-off Validated

The claim for total knee arthroplasty is supported by the member's active coverage [COV], in-network provider status [R-network], and prior authorisation [R-prior_auth]. The clinical note [N1] and discharge summary [A3] confirm the medical necessity and completion of the procedure. Although the billed amount [C] exceeds the auto-adjudication ceiling [R-high_dollar], the claim is otherwise complete and passes all other checks. The allowed amount is $23,720.40, which is within the member's coverage limits.

Evidence cited: [C][DX][L1][PRV][IDN][COV][R-identity][R-eligibility][R-timely_filing][R-duplicate][R-prior_auth][R-network][R-clinical_edit][R-ncci][R-benefit_limit][R-completeness][R-high_dollar][N1][N2][N3][A1][A2][A3]
Latency
2,878 ms
Tokens
1,467 in / 289 out
Cost
$0.0021
Input hash 984cdf4d82c8373c… · identifiers withheld from the model: name, dob, member_id

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Pre-filled from the AI recommendation. Change anything before you record it.
Outcome
557 characters
ExaminerR. Patel (Claims Examiner II)
Will apply: approve

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

ApprovedHIGHscenario: High dollar

Above auto-pay ceiling; payable once an examiner signs off.