Claims workbench/CLM-2026-003697
Professional claim · CMS-1500 · EDI 837P

CLM-2026-003697

Canyon Counseling Center, Behavioral Health. Service 2026-09-07 at office (POS 11). Received 2026-10-11.

Needs reviewOut of network
Billed
$933.00
3 lines
Allowed
$419.85
if approved
Plan pays
—
Needs review
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Review
CO16
Decided by
Nobody yet
open

Member

Resolved through the identity graph

Member ID
UHC-07708-62
Date of birth
1964-10-03
Identity
Verified2 records, confidence 0.99
Claim record
CLMCLM-425991
Relationship
Self, Glendale, AZ

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-0551
Coverage period
2023-10-01 to present
Deductible
$305.51 of $500.0061%
Out-of-pocket maximum
$866.27 of $2,000.0043%
Copays
office $25.00, specialist $40.00, emergency $350.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Canyon Counseling Center
Behavioral Health · taxonomy 103T00000X
NPI
1279449718
Network
Out of network
Rendering NPI
5872240309
Location
Minneapolis, MN · TIN 48-3708210
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
190837Psychotherapy, 60 minutes—11$274.00$123.30——Review
290791Psychiatric diagnostic evaluation—11,2$432.00$194.40——Review
390834Psychotherapy, 45 minutes—11,2$227.00$102.15——Review
Totals$933.00$419.85——
Diagnoses (ICD-10-CM)
  • 1. F32.1 Major depressive disorder, single episode, moderateprincipal
  • 2. F43.10 Post-traumatic stress disorder, unspecified
Claim header
Patient account
PA-944604
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-019304 (verified, link confidence 0.99).
EligibilityPassActive on 2026-09-07: OPTIONS-PPO (PPO), effective 2023-10-01.
Timely filingPassReceived 34 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessReviewCO16Documentation incomplete: “Established patient presents with major depressive disorder, single episode, moderate; sym”.
Claim lacks information needed for adjudication
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Left for review: soft signals only, no hard rule fired.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Canyon Counseling Center2026-09-07 15:02

    Established patient presents with major depressive disorder, single episode, moderate; symptoms reviewed and vitals within expected range. Note dictated; signature pending.

  • SystemSystem: Claims system2026-10-11 06:02

    Rendering provider signature missing on the attached note. Development letter sent to provider.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineReview2026-10-21 13:43
    Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply. Completeness: Documentation incomplete: “Established patient presents with major depressive disorder, single episode, moderate; sym”.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

The rules engine left this claim for review. The AI adjudicator can read the evidence pack (lines, notes, attachments, coverage, history) and recommend an outcome with citations.

Examiner decision

Record the final decision; pricing and remittance reasons follow from it

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

PendedCO16scenario: Missing info

Development letter outstanding.