Claims workbench/CLM-2026-003714
Professional claim · CMS-1500 · Provider portal

CLM-2026-003714

Pinecrest Physical Therapy, Physical Therapy. Service 2026-05-10 at office (POS 11). Received 2026-06-12.

Approved
Billed
$464.00
2 lines
Allowed
$287.68
contract rate applied
Plan pays
$262.68
approved
Member owes
$25.00
copay / deductible / 10% coinsurance
Rules engine
Clean
no reason codes
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-25667-87
Date of birth
1958-04-28
Identity
Verified4 records, confidence 0.96
Claim record
CLMCLM-416325
Relationship
Spouse, Fresno, CA

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-7845
Coverage period
2022-03-01 to present
Deductible
$339.45 of $500.0068%
Out-of-pocket maximum
$243.73 of $1,500.0016%
Copays
office $25.00, specialist $40.00, emergency $250.00
Physical therapy visits
17 of 20 used

Provider

Billing and rendering

Billing provider
Pinecrest Physical Therapy
Physical Therapy · taxonomy 225100000X
NPI
8020189691
Network
In network
Rendering NPI
2894692534
Location
Austin, TX · TIN 13-9684371
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
197110Therapeutic exercise, 15 minutes—31$255.00$158.10$25.00$133.10Paid
297161PT evaluation, low complexity—12$209.00$129.58$0.00$129.58Paid
Totals$464.00$287.68$25.00$262.68
Diagnoses (ICD-10-CM)
  • 1. M75.100 Unspecified rotator cuff tear, unspecified shoulderprincipal
Claim header
Patient account
PA-130202
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 0 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-022115 (verified, link confidence 0.96).
EligibilityPassActive on 2026-05-10: OPTIONS-PPO (PPO), effective 2022-03-01.
Timely filingPassReceived 33 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationPassNo line requires precertification.
Provider networkPassIn-network provider Pinecrest Physical Therapy (8020189691).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassPhysical therapy visits used 17 of 20.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Clean claim: approved and priced automatically.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Pinecrest Physical Therapy2026-05-10 13:57

    Established patient presents with unspecified rotator cuff tear, unspecified shoulder; symptoms reviewed and vitals within expected range.

Attachments

Documents received with the claim

No attachments.

Explanation of benefits

What the member will see

Amount billed
$464.00
Plan discount
$176.32
contracted rate
Plan paid
$262.68
You may owe
$25.00
copay, deductible and coinsurance

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineApproved2026-10-21 13:43
    Clean claim.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0204212026-02-13Pinecrest Medical Group$266.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

Clean claim: the rules engine approved it, so no AI review was needed.

Examiner decision

Approved by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

Approvedscenario: Clean

Clean claim, priced at contract rate.