Claims workbench/CLM-2026-003762
Professional claim · CMS-1500 · Provider portal

CLM-2026-003762

Heritage Medical Group, Family Medicine. Service 2026-01-31 at office (POS 11). Received 2026-02-22.

DeniedOut of network
Billed
$226.00
2 lines
Allowed
$101.70
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO18
Decided by
Claims rules engine
2026-10-22 12:44

Member

Resolved through the identity graph

Member ID
UHC-78928-58
Date of birth
1964-08-03
Identity
Verified2 records, confidence 1.00
Claim record
CLMCLM-404972
Relationship
Self, Austin, TX

Coverage and accumulators

Found by member ID

Plan
OPTIONS-PPO PPO group GRP-1692
Coverage period
2023-10-01 to present
Deductible
$54.51 of $2,500.002%
Out-of-pocket maximum
$2,003.01 of $7,500.0027%
Copays
office $20.00, specialist $60.00, emergency $150.00
Physical therapy visits
11 of 20 used

Provider

Billing and rendering

Billing provider
Heritage Medical Group
Family Medicine · taxonomy 207Q00000X
NPI
1536032422
Network
Out of network
Rendering NPI
9742630103
Location
Denver, CO · TIN 49-9592909
Authorisation / referral
none / none

Service lines

CMS-1500: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
136415Venipuncture—11$21.00$9.45——DeniedCO18
299213Office visit, established patient, low complexity—12$205.00$92.25——DeniedCO18
Totals$226.00$101.70——
Diagnoses (ICD-10-CM)
  • 1. E11.9 Type 2 diabetes mellitus without complicationsprincipal
  • 2. Z00.00 Encounter for general adult medical examination without abnormal findings
Claim header
Patient account
PA-920971
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-22 12:44

Rules engine

CLAIMS-ADJ v1: 11 checks, 2 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-013229 (verified, link confidence 1.00).
EligibilityPassActive on 2026-01-31: OPTIONS-PPO (PPO), effective 2023-10-01.
Timely filingPassReceived 22 days after service (limit 90).
Duplicate checkFailCO18Exact duplicate of CLM-2026-003761: same member, date of service, procedures and billing provider.
Exact duplicate claim or service
Prior authorisationPassNo line requires precertification.
Provider networkNoteOut-of-network provider; priced at the out-of-network allowance, balance billing may apply.
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-22 12:44 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Heritage Medical Group2026-01-31 14:23

    Established patient presents with type 2 diabetes mellitus without complications; symptoms reviewed and vitals within expected range.

  • SystemSystem: Claims system2026-02-22 06:16

    System edit 018 fired: identical member, date of service, procedure and billing provider as a prior submission.

Attachments

Documents received with the claim

No attachments.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-22 12:44
    Duplicate check: Exact duplicate of CLM-2026-003761: same member, date of service, procedures and billing provider. Provider network: Out-of-network provider; priced at the out-of-network allowance, balance billing may apply.

Other claims for this member

Same resolved identity

ClaimServiceProviderBilledStatus
CLM-2026-0037612026-01-31Heritage Medical Group$226.00Approved

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO18scenario: Duplicate

Exact duplicate of an earlier submission.