Claims workbench/CLM-2026-003844
Institutional claim · UB-04 · Provider portal

CLM-2026-003844

Evergreen Orthopedic Specialists, Orthopedic Surgery. Service 2025-12-01 at outpatient hospital (POS 22). Received 2026-01-11.

Denied
Billed
$10,428.00
1 line
Allowed
$5,735.40
if approved
Plan pays
—
Denied
Member owes
—
copay / deductible / 30% coinsurance
Rules engine
Deny
CO197
Decided by
Claims rules engine
2026-10-21 13:43

Member

Resolved through the identity graph

Member ID
UHC-58222-55
Date of birth
2008-12-09
Identity
Verified4 records, confidence 0.99
Claim record
CLMCLM-422823
Relationship
Spouse, San Diego, CA

Coverage and accumulators

Found by member ID

Plan
SELECT-EPO EPO group GRP-4400
Coverage period
2024-10-01 to present
Deductible
$772.54 of $1,000.0077%
Out-of-pocket maximum
$32.27 of $4,000.001%
Copays
office $40.00, specialist $40.00, emergency $250.00
Physical therapy visits
13 of 20 used

Provider

Billing and rendering

Billing provider
Evergreen Orthopedic Specialists
Orthopedic Surgery · taxonomy 207X00000X
NPI
4479500462
Network
In network
Rendering NPI
7518279915
Location
Tempe, AZ · TIN 82-7144175
Authorisation / referral
none / none

Service lines

UB-04: procedures, modifiers, units, charges and the pricing outcome per line

LineCodeDescriptionMod.UnitsDxBilledAllowedMemberPlanLine status
129881
rev 0360
Knee arthroscopy with meniscectomy—11$10,428.00$5,735.40——DeniedCO197
Totals$10,428.00$5,735.40——
Diagnoses (ICD-10-CM)
  • 1. M54.50 Low back pain, unspecifiedprincipal
  • 2. S83.241A Other tear of medial meniscus, right knee, initial encounter
Claim header
Patient account
PA-942925
Frequency code
1 (original)
Accident
No
DRG
—
Admit / discharge
—
Landed
2026-10-21 13:43

Rules engine

CLAIMS-ADJ v1: 11 checks, 1 needing attention

CheckResultCodeDetail
Member identityPassAttached to MBR-003394 (verified, link confidence 0.99).
EligibilityPassActive on 2025-12-01: SELECT-EPO (EPO), effective 2024-10-01.
Timely filingPassReceived 41 days after service (limit 90).
Duplicate checkPassNo matching prior claim in the duplicate window.
Prior authorisationFailCO19729881 require precertification; no authorisation number on the claim.
Precertification or authorization absent
Provider networkPassIn-network provider Evergreen Orthopedic Specialists (4479500462).
Medical necessityPassDiagnosis supports the procedures billed.
Bundling (NCCI)PassNo bundling conflicts.
Benefit limitsPassNo limited benefit on this claim.
CompletenessPassRequired documentation present.
High-dollar reviewPassWithin the auto-adjudication ceiling.
Evaluated 2026-10-21 13:43 under policy version 1. Hard rule fired: Denied.

Notes

Provider, system and examiner notes on this claim

  • ClinicalProvider: Evergreen Orthopedic Specialists2025-12-01 14:27

    Patient seen for low back pain, unspecified.

  • SystemSystem: Claims system2026-01-11 03:38

    Procedure requires precertification; no authorisation number on the claim and none found in the UM system.

  • AdministrativeExaminer: T. Nguyen (Senior Claims Examiner)2026-01-11 13:46

    Reviewed with the member's history on file. Holding for the items listed above.

Attachments

Documents received with the claim

  • Itemized billitemized_PA-942925.pdf9 pages

    Itemised statement totalling $10428.00 across 1 line.

Claim history

Every event on this claim, sealed in the audit chain

  1. Rules engineDenied2026-10-21 13:43
    Prior authorisation: 29881 require precertification; no authorisation number on the claim.

Other claims for this member

Same resolved identity

No other claims.

AI recommendation

assist mode · apac.amazon.nova-pro-v1:0

A hard rule decided this claim; the AI is advisory here.

Examiner decision

Denied by Claims rules engine; an examiner may still override

Outcome
At least 8 characters (0/8)
ExaminerR. Patel (Claims Examiner II)
Choose an outcome

Evaluation truth

Hidden label from the synthetic generator; never shown to the model

DeniedCO197scenario: No auth

Precertification required and absent.